Australian and New Zealanders are happy to embrace a full range of self-serve and human customer service options, placing the highest premium on speed, knowledge, and accuracy of outcomes.More

NAS solutions provider QNAP and data management software firm Archiware have jointly announced that QNAP’s NAS operating system QTS 4.4.1 now supports Archiware and Pure software.More

New Zealand businesses with a need for cutting-edge performance cloud software and transfer vast amounts of data are expected to be early adopters of the trial.More

Tata Consultancy Services has reportedly modified its health insurance policies to cover same sex relationships, by replacing the word ‘spouse’ with ‘partner’.More

Acronis will integrate 5nine’s technology into the Acronis Cyber Platform, making new services available through the Acronis Cyber Cloud Solutions portal.More

It is designed to simplify capacity planning by delivering a detailed analysis of UPS, DC and cooling power use in individual rooms and cumulatively across entire data center estates.More

The company had attempted to overhaul CRM in the past, with vendors shoehorning systems into the company without properly understanding the processes. More

Software still isn’t solving basic issues that have long given customer-facing employees headaches.More

Nintex has added visual BPM and no-code RPA capabilities to its platform in the last 18 months and earned its 3rd Aragon Research Women in Technology Award.More

Trend Micro Cloud One automates and simplifies cloud security to give organisations the flexibility they need to meet their most strategic cloud priorities.More

A global study of parents by Kaspersky found that 52% trust their children to know when enough online time is enough, but 70% admit they also spend too much time online.More

Dell, HPE, NetApp, Hitachi and IBM all lead the global market for backup software – a market that is expected to reach US$14.23 billion (AU$20.8 billion) by 2022.More

“It is an enterprise with a mission to end preventable blindness through the use of affordable smartphone technology and artificial intelligence."More

The Hub will first begin in Malaysia and Indonesia, with the intention of creating a strong foundation for AI innovation across Asia.More

Scale Computing has once again been recognised in Gartner’s Magic Quadrant for Hyperconverged Infrastructure – and the company has appeared in every edition of this quadrant since Gartner introduced it.More

Vodafone legal, regulatory and sustainability director Juliet Jones says she’s pleased with the company’s progress but as always, there’s still work to do.More

Galaxy 42 is a national consulting business that specialises in providing services to implement, enhance, support and integrate the TechnologyOne application suite. More

Software-defined compute technologies are often used in the context of public or private clouds, but can also be implemented in non-cloud environments.More

A series of spoofed emails enabled a Hong Kong-based hacker to make off with a million dollars.More

According to the report, 85% of respondents believe that a ‘workplace culture that encourages respect for diversity of opinion’ is the most positive and impactful employer action to retain top talent.More

These automated capabilities of CloudForte help clients enhance security and optimise operations for workloads delivered on AWS as well as in hybrid- and multi-cloud environments.More

Fortinet was also recently named by Gartner as one of the highest three vendors in worldwide market share for enterprise SD-WAN equipment by revenue for Q2 2019.More

“High rates of staff attrition are a concern for the industry and employers should be focused on implementing strategies to extend the average tenure of their employees,” says AIIA CEO Ron Gauci.More

Veritas Technologies can now support AWS Outposts, hailing a new era of enterprise workload protection for end user customers, no matter where they are running.More