AI skills gap threatens Australian job security, says Randstad

Recent data from Randstad indicates a generative AI skills gap among white-collar workers in Australia, with a modest 36% reportedly receiving training in the past year, in contrast to 68% of companies utilising AI tools daily.

The discrepancy between AI tool usage and training has led to 60% of employees viewing AI skills as imperative for future job security. A similar percentage are urging their employers to provide enhanced AI training to ensure continued salary growth and career stability.

There are notable disparities in AI training access between genders. Only 38% of women feel they have equal access to AI training, compared to 47% of men. Furthermore, confidence in the effectiveness of the AI training is lower among women, at 25%, compared to 35% of men. Women are also less inclined to seek independent AI upskilling opportunities, with 32% doing so compared to 47% of men.

Regarding generational perspectives, 63% of Gen Z workers express confidence in their AI skills, yet only 39% currently utilise AI at work. This is lower than the 50% of Millennials and closer to the 34% of Baby Boomers.

Although 57% of Gen Z believe AI could make their jobs easier, 42% are concerned about AI's impact on their employment opportunities.

Jo Jakobs, Director of Professional Talent at Randstad, highlighted the necessity for employers' involvement in bridging the AI skills gap.

"There's an alarming number of Australian workers who believe their careers are at risk if they don't upskill in AI. As the saying goes, 'AI might not take your job, but someone who knows how to use it might,' and this sentiment is clearly reflected in employee fears," she noted.

Addressing the gender gap, Jakobs stated, "Women, rightly want and need to upskill in the area of AI to keep their skills up-to-date and relevant, but companies need to step up to ensure equal access to AI training. Addressing this gap not only advances gender equity but also strengthens the overall capability and productivity of the workforce, keeping companies competitive in a rapidly evolving market. Without swift action, both the AI skills gap and the gender divide will continue to grow."

The apprehension among Gen Z workers towards AI's impact was also a point of concern for Jakobs. "The concern from Gen Z is valid. Generative AI is automating many foundational tasks, posing a unique risk to entry-level positions that are essential stepping-stones in their careers. While Gen Z may be more comfortable with technology, they still need targeted upskilling to remain competitive and adaptable in an evolving job market," she elaborated.

Furthermore, Jakobs remarked on the opportunities AI presents, "Generative AI is creating new job opportunities rather than simply eliminating old ones."

"Young people need to seize these opportunities by upskilling to meet the demands of this AI-driven world. Companies that provide these resources will set the stage for a more resilient, future-ready workforce."