Zywave reports say AI reshapes insurance & HR markets
about 2 hours agoInsurers and employers are tightening AI oversight as new risks, compliance demands and workplace changes reshape underwriting, benefits and HR planning.
Australian stories
PEXA flags drop in scam confidence among homebuyers
Fewer Australians can spot property settlement scams, with confidence in identifying them falling to 41% as AI voice fraud worries grow.
blueAPACHE partners with ControlUp on managed services
Mid-market customers in Australia could see faster fixes and fewer tickets as blueAPACHE folds ControlUp ONE into its managed services.
FlexSysAI launches platform to ease data centre power strain
Growing AI power demand is forcing data centres to curb workloads and shift them to cheaper times as grid strain tightens expansion.
Australian firms rush to plan real-time payments shift
Nearly three-quarters of large Australian companies now know the shift is coming, as real-time payments promise better cash flow and controls.
Australian businesses turn to Revenue-as-a-Service
With hiring tight and costs rising, firms are outsourcing sales and customer retention to lift revenue without adding permanent headcount.
Xero wins Canstar award for small business software
Australian small businesses rated the software highest for easing admin, with users praising its reporting, integration and ease of use.
Question marks over valuation as Canva makes AI pivot
Lower revenues and higher AI costs are challenges for Australian design software company Canva to maintain growth as it mulls IPO.
Editor Interviews
Conversations with technology leaders, founders and operators.
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Yesterday
Glean: AI creating hidden workload for Australian employees
Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.
Last week
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Last week
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Last week
Expert Opinions
More opinions →
Cross-border checkout has a data quality problem
Poor data at checkout is fuelling cost surprises, missed deliveries and fraud fears that are turning many cross-border shoppers away.
about 17 hours ago
Mobile licenses are becoming Australia's digital identity test case
Trust is shifting from plastic cards to phones as states align mobile licences with international standards for everyday identity checks.
about 18 hours ago
No one's just a number: the finance-team blind spot behind Australia's rising ...
Australians lost AUD $166.8 million to payment redirection scams in 2025, as finance teams struggled to verify supplier bank-detail changes.
about 21 hours ago
The hidden security risk in document redaction
4 days ago
Why the next phase of industrial AI will be measured in uptime, ...
5 days ago
Trusted, real-time customer context: The foundation for faster ...
5 days ago
Breaking through the spreadsheet ceiling: Why growing export ...
6 days ago
Latest News
More news →
Agiloft adds no-code contract management to Salesforce
Sales and legal teams can now handle contract requests inside Salesforce, with Agiloft aiming to cut manual tracking and data mismatches.
NCC Group named in Forrester cyber response report
Clients now want help across the full cyber attack lifecycle, as Forrester says incident response is moving beyond containment and forensics.
iManage & Thomson Reuters expand legal AI partnership
Law firms should get tighter access to governed matter files as the expanded tie-up links iManage content with Thomson Reuters AI tools.
Coupa launches largest AI release for procurement teams
Procurement teams could cut sourcing and payment cycle times as Coupa widens AI agents across spending workflows and opens links to external systems.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing to our sites for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Damian Seeto
Gaming Contributor
Damian has been contributing to our sites since 2009 and is always available whenever a video game needs to be reviewed. Aside from being a big gamer, he is also one of biggest professional wrestling fans. Damian likes Star Wars, comic book movies and Metallica.
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
Analyst Insights
Industry research and analysis from leading firms.
Gartner urges CFOs to pilot finance AI with governance
Finance chiefs are being warned that weak controls, not poor technology, could make early AI agent pilots in accounting fail.
Last week
Infosys Aster named leader in marketing transformation
The recognition bolsters Infosys' pitch to enterprises seeking measurable returns as budget pressure and AI adoption reshape marketing services.
Last week
Unit4 wins public sector deals as demand for cloud grows
Tight budgets and ageing back-office systems are driving more public bodies to cloud software, as Unit4 adds new customers across Europe and North America.
Last week
SAP Concur launches AI tools for travel & expenses
Finance teams could cut manual work and tighten oversight as SAP Concur rolls out AI tools for approvals, cards and meeting planning.
Last week