The Ultimate Guide to Digital Transformation
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Digital Transformation.
What to know about Digital Transformation
Digital Transformation is a pivotal topic shaping the future of business, technology, and society. This extensive collection of stories highlights how organisations across industries and regions are navigating the complexities of digital change, leveraging emerging technologies such as AI, cloud computing, IoT, and automation to enhance operations, customer experiences, and competitive advantage.
From global expansions and strategic partnerships to AI-driven innovations and challenges involving legacy systems, skills gaps, and cybersecurity, the narratives offer deep insights into the multifaceted nature of digital transformation. Readers can explore case studies of enterprises revamping their infrastructure, government initiatives accelerating digital services, and the evolving roles of leadership in driving technology adoption.
Engaging with these stories will provide readers with a broad understanding of current trends, practical strategies, and forward-looking perspectives essential for thriving in an increasingly digital world. Whether you’re a business leader, IT professional, or technology enthusiast, this tag offers valuable knowledge on embracing transformation to foster resilience, innovation, and growth.
Australian Digital Transformation News
Regional stories with direct local relevance
Enterprise AI adoption is a marathon, not a sprint
Many AI pilots fade after early wins because firms lack the governance, data and skills needed to turn experiments into lasting value.
OutSystems launches AI claims tool for auto insurers
Insurers could speed up accident reporting and towing while keeping coverage and payout decisions with adjusters under a new OutSystems system.
Australian firms see AI returns but readiness lags
Yet governance, cyber and workforce readiness are lagging as most firms push AI beyond pilots, Kyndryl research finds.
Australia leads use of AI agents, but managers feel strain
Australian managers are spending more time checking AI output, even as 46% of respondents use agents for multi-step work, the survey found.
Australian firms not ready for AI at scale, study warns
Only 8% of data and AI leaders said their information was ready for scale, as weak governance and skills gaps held back adoption.
Smartsheet completes Australian IRAP security assessment
The assessment should make it easier for Australian agencies and regulated firms to buy Smartsheet, after an independent review cleared its controls for sensitive data.
Analyst Insights
Research and market analysis connected to Digital Transformation
TD SYNNEX expands Destination AI for SMBs globally
Zendesk launches outcome AI platform with new pricing
Annexa: NetSuite Next is a flick of a switch. Rewiring the CFO takes longer
8x8 reports record USD $188 million revenue on AI surge
Infrastructure Flexibility Becomes A Competitive Advantage As Uncertainty Mounts
Featured News
Training is the key to overcoming AI's illusion of competence
Poorly trained staff are wasting time and risking sensitive data as organisations rush to adopt AI without basic governance in place.
Smartsheet tackles execution drift in the age of AI agents
As AI agents speed up operations, firms are struggling to spot when day-to-day work drifts away from strategy and targets.
AI success takes more than a promising pilot project
Without stronger governance and clear accountability, most AI pilots will struggle to reach production or deliver real business value.
TechnologyOne rethinks AI-enabled student services
Students could soon avoid hunting through university portals, as TechnologyOne's new AI agent handles enrolment, deferrals and course changes in one chat.
Transform your business with Telstra Adaptive Networks
Businesses facing outages and surging demand can now reroute traffic, scale bandwidth and cut IT admin as Telstra's network adapts in real time.
Annexa targets new AI opportunities at SuiteWorld 2026
Annexa says mid-market businesses can lift productivity without adding staff by automating routine ERP work and unlocking new sales chances.
Workday is a Fortune 500 startup reborn for the AI era
Its AI-first overhaul has cut layers, sped product cycles and left the company betting that startup-style speed can still serve Fortune 500 customers.
UST: Businesses must rethink how AI returns are measured
Australian firms risk spending increasing resources on AI pilots that ultimately fail to prove gains in revenue, efficiency or customer service.
AI, data analytics driving FPT's strong APAC growth
Enterprises across APAC are moving from AI trials to deployment, boosting demand for FPT's data-led transformation services.
Organisations need a strategic approach to skills in the AI world
Companies are missing out on returns from AI and other new tools because staff training and change management are lagging behind.
Celonis banking head: Banks want proof before scaling agents
Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
UiPath: AI agents force rethink of junior tech roles
Routine junior tasks could soon be handed to AI agents, forcing firms to redeploy early-career staff towards strategic work, UiPath's CEO says.
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
AI demands network agility and better operational governance
Governance gaps are leaving most organisations exposed as AI traffic surges and networks struggle to keep pace with machine-speed demands.
Zscaler takes zero trust beyond the corporate network
Critical infrastructure operators are using cellular links to secure distributed assets as outages and spoofing raise the stakes for resilience.
Workiva: The secret compliance and reporting arms race
Driven by improved tooling, finance teams are meeting higher standards as regulators and analysts scrutinise disclosures faster.
AI transforming B2B discovery - but human trust endures
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Databricks AI helping telcos prevent churn, predict fraud
By linking customer, network and operational data, telcos can spot churn and fraud sooner, while also speeding service and support decisions.
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
Why businesses need more than technology to scale AI
Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.
Motorola Solutions brings cloud access control data onshore
Australian businesses can now keep access control records onshore as Motorola Solutions adds local hosting to its cloud security platform.
Interview: Cloudera bets on hybrid AI growth in JAPAC
Banks and large enterprises in Asia-Pacific are rethinking cloud-first AI plans as costs, sovereignty and regulation favour hybrid deployments.
Confluent: Data architecture gap impairing AI ambitions
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
Genetec: Open platforms key as physical security evolves
Businesses are prioritising hybrid, open security systems to protect existing hardware investments while adopting cloud and AI tools more gradually.
Docusign's next move: Own the contract, not just the signature
Rapid adoption as Docusign's IAM platform cuts contract delays and turns signed agreements into AI-driven workflows.
AI transforming physical security into enterprise data solution
AI and cloud tools are turning cameras into live operational data sources, helping firms cut costs, spot errors and manage fleets centrally.
Confluent: Stale, unreliable data could impair enterprise AI
Fresh data and tighter controls are becoming critical as businesses push AI into production, with weak lineage and quality seen as a major risk.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Open source is powering the next generation of frontier AI
Rising inference demand and custom hardware needs are pushing AI infrastructure beyond standard cloud setups, boosting open source tools.
Governance controls are crucial for AI adoption and modernisation
Trusted partners and tighter guardrails are becoming essential as AI agents expand the attack surface and put data sovereignty on the line.
.webp)
Logitech evolves MX Series for hybrid work and AI era
Hybrid workers and creatives are driving demand for Logitech's MX range, as the company adds AI-focused controls and greater customisation.
.webp)
Cameras evolve as physical security becomes part of IT stack
Retailers and IT teams are using networked cameras for analytics and automation, but each new device also widens cyber risk.
Exclusive: Cloudera builds Hadoop-free future platform
Existing customers get six years of support as Cloudera shifts new AI and analytics workloads to a Hadoop-free platform due in November.
Managing energy, water constraints critical to Australia's AI ambitions
Policy should focus on technology inside new data centres, as an expert says smarter regulation could curb power and water strain while supporting AI growth.
AU manufacturing sector faces robotics investment shortfall
Australia's manufacturing push could stall unless public and private funding closes the gap with rivals investing heavily in AI and robotics.
AI gives criminals speed boost, but basic security failures persist
Australian firms still face email compromise and poor security hygiene, even as AI helps criminals move faster and hide harder.
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Mimecast CEO: Agentic AI threat novel but not entirely new
Hidden AI risks are already widespread in workplaces, with Mimecast saying users are driving shadow tools and most exposure still starts with people.
Australian AI training gap becomes cost, productivity burden
Poor training is leaving Australian firms unable to turn AI licences into gains, with productivity slipping and shadow AI risks rising.
The internet times are a'changing Fastly
Bot traffic is forcing Fastly to adapt its edge cloud tools as publishers and AI firms battle over caching, access and data protection.
Shadow AI becomes security headache as workers outpace governance
Unchecked use of consumer AI tools is exposing sensitive company data, forcing executives to balance productivity gains against compliance and security risk.
Trusted identity cuts across physical and logical systems
Unified identity systems can cut admin overhead and shrink attack surfaces as remote work and cyber threats blur physical and digital access.
Interactive customers win, as AI expands into service operations
AI is cutting manual triage in Interactive's cloud operations, where 40,000 device alerts a year now generate tickets and suggested fixes automatically.
Big AI moves at Lendi Group, brokers and customers benefit
More deals and faster lender integrations are expected as Lendi shifts its mortgage platform towards agentic AI for 1,300 brokers.
Rimini Street offers AI magic without the forced ERP migration
CIOs can keep existing ERP systems and still adopt agentic AI, as Rimini Street pitches a cheaper path away from vendor-led migrations.
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Glean: AI creating hidden workload for Australian employees
Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Schrodinger's ERP both dead and alive, says Rimini Street
Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.
AI adoption races ahead of governance in businesses
Only one in six staff are getting enough AI training, leaving firms exposed to poor decisions, shadow tools and weak returns.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
Expert Columns
The AI licences are live. Why hasn't the work changed?
Enterprise AI adoption is a marathon, not a sprint
Shifting Enterprise Security from Reactive Defence to Proactive Resilience
Enterprises Do Not Have a Problem with Access to Technology, but with Choice
We ran an all-employee AI Month and now everyone in our company is ready to build
Why jumping straight to an AI proof of concept is costing you
Predictions 2027: The workplace productivity, equity and diversity shifts in the AI era
Predictions: Why AI, Customer Context and Measurable Value Will Define Loyalty in 2027
Public Services Increasingly Depend On Stronger, Smarter Networks
Why revenue leaders need a connected commerce chain
Interviews
Interviews and video coverage from the networkRecent Digital Transformation News
Globant launches Glob.AI OS to govern enterprise AI
The platform aims to give large firms tighter control over AI spending, access and accountability as use spreads across more teams.
Stellantis taps Amperity for customer data overhaul
The deal could help the carmaker reduce fragmented records and improve service, loyalty and campaign targeting across its brands.
Axway launches AI platform to rein in costs & risk
Rising AI bills and stricter oversight are pushing enterprises to seek tools that can track usage, data access and compliance.
Virtana launches AI agent war room for IT incidents
As enterprises add more AI agents, the new platform aims to stop outages being handled in silos and speed recovery across systems.
TMX Transform urges readiness shift beyond go-live
Businesses risk post-launch strain if they treat automation readiness as a checklist, TMX Transform says, rather than an ongoing capability.
SoftwareOne raises full-year margin guidance above 24%
Higher third-quarter revenue and CHF 85 million of realised cost synergies prompted the Swiss software group to lift its 2026 margin outlook above 24%.
Vialto launches AI platform for global workforce management
Only 3% of company leaders are using AI strategically for global work, as Vialto's new platform aims to fix fragmented data and compliance risks.
SAP honours Woolworths & Zespri in ANZ tech awards
Projects from Woolworths and Sigma Healthcare were among awards highlighting faster upgrades, shorter hiring cycles and better returns from digital overhaul.
Xero launches Xforce AI support for accounting firms
Accounting firms facing heavier workloads will get hands-on AI help from Xero as it tests Xforce with design partners in three markets.
FPT, Vietnam Airlines & Skywise explore AI for ops
The project could speed disruption decisions and improve fleet reliability as the airline tests AI tools for operations and maintenance.
Kyndryl says firms lag on AI readiness despite gains
Just 24% of organisations feel fully ready to manage external risks, even as 64% of leaders report positive returns from AI and machine learning.
Ancep raises USD $8.5 million to boost broker revenue
The London start-up says its software can help brokers profitably handle lower-value risks that are often turned away, after raising USD $8.5 million.
Australian firms scale AI only as trust builds, Cisco says
Fewer than half of Australian firms say their AI foundations are ready for more autonomous systems, Cisco's research found.
RACS cuts virtualisation costs with HPE Private Cloud
The move is set to save the not-for-profit college about AUD $2.1 million over five years after a proposed 300% licensing hike.
.webp)
Aera unveils six tools to automate enterprise decisions
Enterprises can now automate and govern more operational choices, as the software adds tools for policy checks, tracking and interoperability with other AI systems.
Hitachi to launch digital services arm with GlobalLogic
The new unit will span 35,000 staff in 27 countries, giving clients one provider across cloud, data and AI services from 1 April 2027.
Mphasis revenue rises 17.4% on AI-led contract wins
AI-linked deals helped lift Mphasis's quarterly new contract wins to USD 466 million, while earnings per share climbed 19.2% to ₹29.4.
Bookeasy wins WA parks booking deal amid rising demand
Visitors will get a simpler way to book campsites and park passes as Western Australia replaces its ageing system with Bookeasy by mid-2027.
KloudStax wins Google Cloud services Premier partner status
Rapid revenue growth and a bigger AI pipeline have helped KloudStax secure elite Google Cloud status, widening customer access to technical support.
Australian firms warned on narrow AI view by executive
Executives risk missing AI's bigger gains if they keep treating it as an IT tool, with some firms already lagging global peers on investment and strategy.
Job Moves
Appliers.ai acquires Prevail to boost enterprise AI
Kablamo names Nat Abood head of product & AI strategy
Lancom appoints Bernard Moran as Australia Country Executive
.webp)
xAmplify names Tom Scicluna as next chief executive
Murdoch Webster appoints Tom Allan as chief executive
InDebted names Chris McNamara CEO and Brendan Lee CFO
Zendesk names Rachita Sundar as Chief Financial Officer
Karmo appoints Marketing Chief as subscription grows
Compare Club hires tech chiefs for AI-led platform
