The Ultimate Guide to AI Agents
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for AI Agents (Agentic AI).
What to know about AI Agents
AI agents represent a transformative area within artificial intelligence, focusing on autonomous or semi-autonomous systems capable of performing complex tasks and making decisions to enhance business operations and personal productivity.
Our recent stories highlight how AI agents are rapidly evolving across sectors—from cybersecurity and data management to customer experience and enterprise automation. Companies are integrating AI agents to improve efficiency, drive innovation, and manage security risks in increasingly sophisticated ways.
By exploring these developments, readers can gain insights into the potential benefits, emerging applications, and challenges associated with AI agent deployment. Whether you're interested in how AI agents enhance software development, automate workflows, or secure enterprise environments, this tag offers a comprehensive look at this dynamic and impactful technology.
Australian AI Agents News
Regional stories with direct local relevance
Rocket launches z/Assurance for IBM Z risk & compliance
Only 24% of IT leaders feel highly confident about tackling mainframe vulnerabilities next year, as new AI and quantum risks mount.
Infios named a leader in IDC transportation systems
The ranking underscores growing demand for systems that can cut freight costs and react faster to disruption across strained supply chains.
SCX.ai launches Australian-hosted AI for Apple apps
Australian developers gain a local option for Apple app AI as SCX.ai says its hosted models can keep data residency under control.
Confluent: Stale, unreliable data could impair enterprise AI
Fresh data and tighter controls are becoming critical as businesses push AI into production, with weak lineage and quality seen as a major risk.
AXA partners with Publicis Sapient on AI hub growth
Shared AI infrastructure will help the insurer roll out agents faster, while keeping oversight tight across its 52-country network.
Lendi lifts loan lodgement with AI agents & Twilio
Home loan applicants are reaching loan lodgement 2.5 times faster after Lendi Group linked AI agents to Twilio's platform.
Analyst Insights
Research and market analysis connected to AI Agents
Ripple Treasury expands GSmart AI for finance teams
TP wins Frost & Sullivan Asia-Pacific customer service award
Infios named a leader in IDC transportation systems
RavenDB launches Quill for AI agents on SQL databases
Coder launches Agent Relay for Cursor in private preview
Featured News
Confluent: Stale, unreliable data could impair enterprise AI
Fresh data and tighter controls are becoming critical as businesses push AI into production, with weak lineage and quality seen as a major risk.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Open source is powering the next generation of frontier AI
Rising inference demand and custom hardware needs are pushing AI infrastructure beyond standard cloud setups, boosting open source tools.
Governance controls are crucial for AI adoption and modernisation
Trusted partners and tighter guardrails are becoming essential as AI agents expand the attack surface and put data sovereignty on the line.
Exclusive: Cloudera builds Hadoop-free future platform
Existing customers get six years of support as Cloudera shifts new AI and analytics workloads to a Hadoop-free platform due in November.
Mimecast CEO: Agentic AI threat novel but not entirely new
Hidden AI risks are already widespread in workplaces, with Mimecast saying users are driving shadow tools and most exposure still starts with people.
Interactive customers win, as AI expands into service operations
AI is cutting manual triage in Interactive's cloud operations, where 40,000 device alerts a year now generate tickets and suggested fixes automatically.
Big AI moves at Lendi Group, brokers and customers benefit
More deals and faster lender integrations are expected as Lendi shifts its mortgage platform towards agentic AI for 1,300 brokers.
Rimini Street offers AI magic without the forced ERP migration
CIOs can keep existing ERP systems and still adopt agentic AI, as Rimini Street pitches a cheaper path away from vendor-led migrations.
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
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Apple's Unified Memory powers Kiraa AI's rapid automation
Australian firms can speed month-end processing from days to an hour by running Kiraa AI on Macs instead of costly cloud servers.
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
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AI models expose new attack surfaces through misconfiguration
Misconfigured models are giving attackers a fresh route into cloud systems, raising the risk of data theft and service compromise.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Schrodinger's ERP both dead and alive, says Rimini Street
Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
Cloudflare: Non-human traffic may reshape publishing models
Publishers may be pushed towards licensing deals and micro-payments as AI crawlers consume content without sending traffic back.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Ingram Micro's Great Migration promises security and productivity boost
One million ageing Windows 10 PCs are set for replacement as Ingram Micro and Microsoft push AI-ready devices to cut security risks and cloud costs.
CrowdStrike report: AI is rewriting rules of cybersecurity
Organisations now have just 48 hours to patch most flaws, as AI helps attackers weaponise vulnerabilities far faster than before.
Fresh perspective: New Gentrack CTO on AI-driven utility future
AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.
AI arms race forcing businesses to rethink cybersecurity
Security teams are racing to shrink exposure windows as AI makes newly disclosed vulnerabilities exploitable almost immediately.
Check Point CTO on AI's double-edged sword
AI is shrinking the gap between vulnerability disclosure and real-world exploitation to hours, forcing security teams to adapt fast.
Check Point: Be the best, or get out the way
Rising AI-driven attacks are compel security buyers to cut vendor sprawl, though Check Point warns over-consolidation can still raise risk.
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Check Point: Hackers are already in. Act accordingly
Hackers are exploiting vulnerabilities in hours or minutes, leaving many organisations compromised before defenders spot the breach.
Future of enterprise software is agentic apps, says Oracle
Oracle is targeting a common blocker to AI adoption by adding governance, human checks and audit trails to its agentic app builder.
Agentic rollout creates new identity security challenge
Poor governance is leaving many AI agents stuck out of production, while those that run can expose firms to legal and security risks.
John Margerison on the new class of employee: AI managers
Businesses should treat AI like a new hire, as weak oversight could expose sensitive data and leave staff needing fresh skills to stay relevant.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
Visa strengthens AI defences amid new era of cyber threats
Visa is pouring billions into AI defences as regulators demand safer, auditable systems to counter faster cyber threats and fraud.
AI reshaping cybersecurity - on defence and attack
Criminals are using AI to scale phishing and hunt flaws faster, forcing firms to harden defences as alert volumes and risks rise.
Marketers turn to AI as personalisation revolution arrives
Australian marketers are turning to agentic AI to keep pace with fragmented customer journeys and rising demand for personalised content.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Exclusive: Virtuozzo sees GPU clouds reshape AI infrastructure
AI demand is pushing cloud providers towards GPU-as-a-service models, with efficiency and utilisation emerging as key differentiators.
UiPath assisting One NZ on journey to become AI leaders
Strict controls are now central to One NZ's AI push as it guards customer data and avoids costly errors in billing and finance.
Data storage gets profitable as Exaba targets US expansion
Exaba's local cloud storage pitch could give US managed services providers higher margins as it challenges AWS and Azure in a crowded market.
Storage to strategy: Everpure pivots to data intelligence
Enterprises wrestling with AI readiness and data sovereignty may gain clearer governance as Everpure adds a new intelligence layer.
Banks face AI balancing act as regulation tempers uptake
Australia's banks are steadily increasing their use of artificial intelligence, but regulation and data security fears are tempering adoption.
How the 'human hour' mentality influences the future of tech
AI pilots are faltering where firms still judge success by hours saved, leaving customer value and workforce design unresolved.
Hype growing - but SMEs still face barriers to AI adoption
Small firms risk falling behind unless they adopt AI for practical gains, as SMEC AI says many are still confused by the technology.
Reviews
Expert Columns
The AI honeymoon is over. Now businesses must make it work
Three Industries, One Common Challenge: Getting Data Right Before MDM
Why agentic AI is the key to systems integrity
AI's next cyber threat has arrived, identity security is key for survival
AI closes vulnerability window as zero-day exploits surge
Australia's AI budgets are bleeding tokens - here's how to stop it
AI visibility becoming the new boardroom blind spot
Australian enterprises are scaling agents faster than governance - MCP is the fix
AI is testing the limits of Zero Trust
The hidden security risk in document redaction
Interviews
Interviews and video coverage from the networkRecent AI Agents News
Pronto adds AI tools to Xi ERP as it marks 50 years
Built-in generative, predictive and agentic features aim to cut manual work and sharpen forecasting for more than 1,500 Pronto Xi users.
Cisco report: AI strains Australian networks as upgrades lag
Budget limits are leaving most Australian firms exposed as AI-driven traffic surges, with just 17% saying their networks are fully ready.
Why agentic AI is the key to systems integrity
Tighter Australian resilience rules are pushing firms to embed governance into agentic AI before expanded access and autonomy raise compliance risk.
AI's next cyber threat has arrived, identity security is key for survival
Australian businesses face faster, cheaper attacks as the ASD urges tighter control of privileged access and AI identities.
Okta & Deloitte join forces on AI identity controls
Rising regulatory pressure in Australia is forcing firms to tighten oversight as AI agents and automated systems gain broader access to enterprise networks.
CrowdStrike launches AI security tools for enterprises
The new products aim to help security teams detect AI-driven attacks, stop poisoned code and control autonomous agent access across systems.
CrowdStrike expands Anthropic & OpenAI ties, names Sekuro
Falcon will be sold through Claude Marketplace and linked to Codex agents, as CrowdStrike widens its reach across enterprise AI buyers.
VAST Data & CrowdStrike widen AI security integration
Security teams could gain wider visibility into AI data flows as native Falcon support and two CrowdStrike integrations extend across VAST's platform.
Virtualplatform previews AI workflow engine for telcos
Telcos could cut manual handovers and supplier rebuilds as the software embeds AI into ordering, support and billing workflows.
CrowdStrike unveils AI partner push with Cognizant, CLEAR
Industrial and identity security customers could gain tighter protection as CrowdStrike expands Falcon with new AI, OT and verification partnerships.
Actuaries & UTS launch AI risk guidance for finance
Most financial firms using AI still lack proper risk checks, prompting fresh guidance as regulators warn oversight is lagging.
SentinelOne brings Prompt Security to AWS Sydney for AI sovereignty
Local hosting in Sydney eases compliance worries for Australian firms using AI tools that may expose prompts, code and credentials.
Sinch partners Coderra on AI messaging for Australia
Australian retailers will gain automated chat support as the tie-up combines AI agents with Sinch's messaging network across multiple digital channels.
Australia's AI budgets are bleeding tokens - here's how to stop it
One in three Australian businesses blew their AI budget last year, as token-heavy deployments drove unplanned costs and stalled projects.
La Trobe launches Australia's first AI engineering degree
Demand for engineers who can link AI to industrial systems is rising as manufacturers race to automate safely and stay competitive.
Blue Yonder adds AI retail tools for returns & stock
Retailers could cut stockouts and returns costs as Blue Yonder links forecasting, fulfilment and customer service in one AI-driven system.
Interactive customers win, as AI expands into service operations
AI is cutting manual triage in Interactive's cloud operations, where 40,000 device alerts a year now generate tickets and suggested fixes automatically.
Big AI moves at Lendi Group, brokers and customers benefit
More deals and faster lender integrations are expected as Lendi shifts its mortgage platform towards agentic AI for 1,300 brokers.
AI shopping tools not replacing discovery in retail
Australian shoppers are still choosing stores themselves, leaving AI retail spending concentrated on targeting and measurement rather than discovery.
Australian enterprises are scaling agents faster than governance - MCP is the fix
Governance gaps are slowing enterprise AI adoption, with 79% of Australian DevSecOps professionals saying compliance is getting harder.
Job Moves
Kablamo appoints Troy Bebee to lead Google Cloud push
CommBank appoints first Chief AI Scientist in Australia
Cloudwerx appoints Harsh Mishra to lead SA market expansion
Prophet strengthens AI team with key engineering hires
Prophet names Rachel Scott as Head of Marketing Science
VentureCrowd appoints Jesse Arundell to lead agentic AI drive
JAGGAER names first Chief Digital & AI Officer to boost platform
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