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EncompaaS brings on new chief customer officer as part of growth strategy

By Catherine Knowles
Wed 23 Dec 2020
FYI, this story is more than a year old

EncompaaS, the cloud-based compliance platform, has appointed David Gould as chief customer officer, with an intention to boost the company’s global presence.

Joining the executive team

Based in San Francisco, Gould becomes a senior member of EncompaaS’s executive team, led by Australian-based founder and chief executive officer, Jesse Todd.

With them, he is responsible for realising the company's global vision to automatically manage enterprise content, applying rules and policies behind the scenes, so users can use whatever application is best suited to their roles.

As chief customer officer, Gould will work closely with EncompaaS clients to help them accelerate digital transformation for compliance, privacy and team productivity.

Part of a broader growth strategy

His appointment is a key element in EncompaaS’s global growth strategy, and strengthening the ability to engage with major global clients.

Gould says, “My goal at EncompaaS is to leverage my ability to create strong, binding customer relationships based on innovation, market commitment and expertise. It is exciting to join an organisation at the forefront of next generation content services that I have admired from afar as a partner.

"Now I have the opportunity to be on the inside and help lead a very dynamic team with a true passion for great customer outcomes.”

Gould's work history

CEO Jesse Todd welcomed Gould to the EncompaaS executive team.

He says, “David has an excellent reputation as a thought leader in the information governance sector worldwide, as well as a strong track record of articulating strategically important enterprise information governance solutions across a wide variety of industry sectors.

"Couple this with his long-standing relationship with myself and a number of other EncompaaS staff, and it made perfect sense for David to come on board as part of our global growth plans.”

Gould has more than 10 years experience as a senior executive in the information management and governance market across North America, EMEA and the Asia Pacific.

He is recognised as an industry thought leader and senior domain expert in advanced, next generation information governance products and corporate programs.

Gould has worked for the last eleven years at HP, HPE and Micro Focus, where he was responsible for the Secure Content Management business built on Content Manager, which was previously known as TRIM.

EncompaaS's place in the market

EncompaaS's cloud platform drives enhanced manage-in-place compliance capabilities across the enterprise.

By leveraging artificial intelligence, machine learning and automation, EncompaaS discovers, analyses, enriches, manages, and disposes of content according to policy delivering governance and productivity, while aiding digital transformation initiatives, the company states.

Customers benefit from real-time analysis, management, and visualisation of their enterprise data holdings, presented via a management dashboard.

With EncompaaS, organisations can configure the platform to identify and manage-in-place content found in Microsoft Teams, One Drive, SharePoint Online, Share Drives, and other information repositories.

Enterprise data becomes a valuable asset that can be managed and leveraged in a compliant and safe manner, regardless of location, creation method or use case.

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