Customer experience (CX): It's an essential part of business - getting things right is like an art form - and it can also be difficult to work out what customers really want.
There could not be a better way to get at the heart of this topic than hearing from the experts whose mission it is to make sure customer service is the best of the best. Think 'customer service' software and it's likely that Zendesk will come to mind - not only is Zendesk an award-winning company, its services are used by more than 200,000 customers.
To share its customer service and customer experience secrets, Zendesk and Enterprise Strategy Group (ESG) are teaming up for an exclusive online event on 28 October.
Learn how you can take your customer support to the next level and connect with your Zendesk Team of experts after the keynote at Zendesk's regional booths for Australia and New Zealand, India, Asia, Korea and Japan.
Attendees will:
- Learn about The 5 Big Bets for the future of CRM from Zendesk's head of product Adrian McDermott
- Hear ESG Analysts present the 3 levels of Customer Service Starters, Risers, and Champions
- Gain CX insights from Zendesk APAC CX Leaders
- There's even special guest appearances from seven-time world champion surfer Layne Beachley and her husband, INXS founding guitarist Kirk Pengilly.
What: Go from CX Starter to Champion, hosted by Zendesk and ESG
When: 28 October - 2:30pm AEDT | 4:30pm NZDT | 11:30am SGT | 12:30pm JST/KST | 9:00am IST
Where: Online
Keen to find out more? Click below.
