Rimini Street names new COO to drive global growth strategy

Rimini Street has appointed Vijay Kumar as executive vice president and chief operating officer, with responsibility for leading product management, service strategy, and global capability centres.

Kumar brings over 25 years of technology sector experience to his new position, having previously served as senior vice president at Genesys Cloud. There, he led global operations, customer success, services, and delivery, contributing to customer expansion and improved revenue retention and margins over a seven-year period.

Before his tenure at Genesys Cloud, Kumar held executive roles at HP Software, Kony, and Vignette, with a focus on services, delivery, and professional services. His background spans enterprise software, SaaS, product management, and global support across both business-to-business and business-to-consumer, as well as artificial intelligence platforms.

In his new role as global EVP and COO at Rimini Street, Kumar is tasked with driving operational efficiency, scaling, increased profitability, and accelerated growth across the business. He will also oversee Rimini Street's 'Support, Optimise and Innovate' solutions portfolio, aiming to provide organisations with avenues to self-fund innovation within their existing IT budgets, without necessitating ERP upgrades or migrations.

Kumar expressed enthusiasm at joining Rimini Street at this stage of its development. "I am thrilled to join the Rimini Street C-Level executive team at such a pivotal moment in the company's growth journey. Together we are building a path to a multi-billion-dollar revenue operation, driving top and bottom-line results, while delivering extraordinary value and innovation for our clients."

He further highlighted the company's approach to IT modernization. "Our Rimini Smart Path methodology is a game changer; we empower customers to unlock the latest innovation without the burden of ERP upgrades or migrations. I am excited to lead the team that will show our clients how to self-fund innovation without disruption, within their existing IT budgets."

Seth Ravin, Chief Executive Officer and Chairman of the Board at Rimini Street, commented on Kumar's immediate impact. "Vijay's leadership is already making a positive impact as we continue scaling our business for increased profitability and accelerated revenue growth," he said. "His broad operational expertise and experience and service roadmap vision make him an ideal fit for Rimini Street."

Kumar holds a Bachelor of Commerce degree and an MBA from Xavier School of Management in India. He is based in North America and will report directly to the Chief Executive Officer.

Rimini Street is a provider of end-to-end enterprise software support, management and innovation solutions, and delivers third-party support for Oracle, SAP and VMware software. Its client base includes a range of organisations from the Fortune Global 100, Fortune 500, midmarket, public sector, and government agencies.