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ThousandEyes launches outage map as internet usage explodes during COVID-19 outbreak

As internet usage continues to increase during the COVID-19 outbreak, demand for insight into internet health is growing. 

In response, ThousandEyes has released its Global Internet Outages map to the public, in an effort to enable consumers, businesses, industry analysts and other parties to get a better understanding of overall internet health. 

The map provides visibility into business and consumer-impacting internet outages around the world, and will enable users to have better access to information, rather than relying to public rumour.

It is an at-a-glance visualisation of global internet health powered by ThousandEyes Internet Insights. The always-on map gives businesses a near real-time understanding of ongoing and recent internet outages that may be impacting the end user experiences of their customers or employees.

"Over the past couple of weeks, we’ve been inundated with requests from businesses, industry analysts and other various parties wanting to get a better understanding of global internet health during these trying times," says Mohit Lad, co-founder and CEO of ThousandEyes. 

"Today, we’re thrilled to release the Global Internet Outages Map to give businesses and consumers alike a reliable source based on actual internet telemetry instead of public rumor to help them understand what’s happening on the Internet at any point in time."

ThousandEyes vantage points around the world perform billions of measurements each day to detect when traffic flows are disrupted within ISPs, public cloud networks and other service providers. This network telemetry data is algorithmically analysed as part of ThousandEyes’ core Digital Experience Monitoring platform and the macro outages that are detected are displayed on an interactive map as part of ThousandEyes’ Internet Insights offering.

"While the Global Internet Outages Map makes the global internet health data provided in Internet Insights free for the world to see and use, Internet Insights customers gain even deeper insights by being able to see the impact the macro scale internet events have on their own environments," explains Lad.

"This allows them to rapidly identify, escalate and remediate business-relevant Internet issues, and communicate more effectively with both customers and providers."

"Companies on both sides of the cloud rely on the insights delivered by ThousandEyes Internet Insights, because it provides the only collectively powered view of global internet health. This includes 80+ of the Fortune 500, 150+ of the Global 2000, 20 of the top 25 SaaS providers and hundreds of other enterprises that rely on ThousandEyes for their daily operations to gain end-to-end visibility into digital experiences of their critical applications and services delivered over the internet," Lad says. 

"This collectively powered dataset also informs ThousandEyes’ trusted research reports, including the Public Cloud Performance Benchmark, the Digital Experience Performance Benchmark, and the Global DNS Performance Benchmark."

Anyone can visit the Global Internet Outages Map at any time to see a historical timeline depicting outage volume over the previous 24 hours, plus, the current state of internet health.