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UKG rated number one in timekeeping and payroll: Sapient

UKG, a provider of HR, payroll, and workforce management solutions for all people, has announced that it was rated a number one provider for timekeeping and payroll in the 2022-2023 HR systems survey white paper by Sapient Insights Group. The ranking is based directly on customer feedback for vendor satisfaction and user experience from UKG users.

In the survey report, UKG earned the top possible mid-market payroll and time management ranking. Customers who completed Sapient Insights Group's survey also rated UKG highly for the ability to service organisations of all sizes and across all industries in categories for core HR, recruiting, onboarding, learning, performance, analytics and planning, and HR service delivery.

“Solutions providers offering adaptable, flexible products and making complex business processes simple " resonated with this year's survey participants. In addition, customers responded positively to the overall value delivered by UKG timekeeping and payroll," says Stacey Harris, chief research officer of Sapient Insights Group.

The Sapient Insights Group 2022-2023 HR systems survey white paper provides data and insights to organisations to help them tackle technology transformation, modernise business practices, and invest in change management and people development required for success. The latest survey analysis represents 37 million employees and contingent workers from 65 countries and 2,515 unique organisations.

“Every day at UKG, we are focused on innovative technology and service that support changing workforce needs and help our customers better care for their people," says Jane Graham, group vice president of relationship management at UKG. “Recognition like this validates our people-first approach to solution design and unwavering commitment to delivering innovation and forging lifelong partnerships with our customers. These are key components of our ‘Partner for Life’ promise.”

“At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our life-work technology approach to HR, payroll, and workforce management solutions for all people helps more than 75,000 organisations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.”

Crystal Pereira, director of payroll services at Schlegel Villages, a provider of long-term care and retirement homes across Ontario, Canada, also praised the UKG solutions.

“When we first set out to implement a new system, it was important that we had a single solution where team members and leaders could go to find everything all in one. With UKG, we’ve experienced significant efficiencies and savings in terms of time entry and payroll. We also appreciate the amazing support we receive from UKG. The team is always willing to listen and truly lives its ‘Partner for Life’ promise,” she adds. 

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