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AI Safety stories

CommBank rolls out Microsoft-built customer service AI
Software-as-a-Service

CommBank rolls out Microsoft-built customer service AI

The bank says the platform is already resolving more enquiries end to end, as it replaces legacy systems across 2 million monthly conversations.

By Mark Tarre • 5 min read • 3 days ago

Global Stories

AI Safety stories

DevRev launches Enterprise-Bench for enterprise AI agents
Software-as-a-Service

DevRev launches Enterprise-Bench for enterprise AI agents

Businesses face a tougher test for AI agents as DevRev's new benchmark measures accuracy, cost and access controls in enterprise settings.

By Mark Tarre • 5 min read • Yesterday
'Human-in-the-Loop' is the industry's most comfortable lie
Enterprise Resource Planning

'Human-in-the-Loop' is the industry's most comfortable lie

Enterprise buyers risk signing off on AI systems that only claim human oversight, while real-time intervention and auditability are often absent.

By Anurag Gurtu • 3 min read • Yesterday
Google Cloud puts Cloud Run sandboxes into preview
Virtualisation

Google Cloud puts Cloud Run sandboxes into preview

Developers can now isolate AI-generated code and user scripts inside Cloud Run, reducing the risk of exposing credentials or host data.

By Sean Mitchell • 3 min read • 2 days ago
Robbyant open-sources LingBot-World 2.0 for live video
Robotics

Robbyant open-sources LingBot-World 2.0 for live video

The model can run for up to an hour at 720p and 60 frames per second, with real-time controls and multi-user interaction.

By Sofiah Nichole Salivio • 3 min read • 2 days ago
OpenAI launches GPT-Live for ChatGPT Voice globally
AI Ethics & Governance

OpenAI launches GPT-Live for ChatGPT Voice globally

ChatGPT users worldwide will get more natural spoken exchanges, as the new full-duplex system listens and talks at the same time.

By Sean Mitchell • 4 min read • 2 days ago
OpenAI launches GPT-5.6 models with new coding push
Large Language Models

OpenAI launches GPT-5.6 models with new coding push

Businesses could see faster, cheaper AI coding and office workflows as OpenAI rolls out GPT-5.6 with stronger safeguards.

By Mark Tarre • 5 min read • 2 days ago
Human jobs are safe - but AI influence on healthcare growing
Robotics

Human jobs are safe - but AI influence on healthcare growing

AI is helping hospitals cut scan times, clear backlogs and spot disease earlier, while doctors still keep final say over treatment.

By David Shilovsky • 5 min read • 3 days ago
Check Point sees June cyberattacks jump 17% year on year
Malware

Check Point sees June cyberattacks jump 17% year on year

Business and public sector organisations faced 2,270 attacks a week in June, as ransomware rose 33% and GenAI use exposed sensitive data.

By Mark Tarre • 5 min read • 3 days ago
NVIDIA & LangChain launch open stack for AI agents
Hybrid Cloud

NVIDIA & LangChain launch open stack for AI agents

Businesses can now build AI agents more cheaply, as the open stack matches top closed models on one benchmark while cutting run costs sharply.

By Sean Mitchell • 4 min read • 3 days ago
Quiq launches Verified Intelligence for enterprise AI
Software-as-a-Service

Quiq launches Verified Intelligence for enterprise AI

Enterprise buyers are demanding proof that AI agents can be audited, tested and constrained before they go live in customer service.

By Sean Mitchell • 4 min read • 3 days ago
Frame launches AI campaign against social engineering
Digital Transformation

Frame launches AI campaign against social engineering

Rising use of deepfakes and voice cloning is forcing firms to rethink staff training as insurers and buyers scrutinise human risk more closely.

By Sean Mitchell • 4 min read • 3 days ago
NCC Group maps security gaps across AI coding agents
Application Security

NCC Group maps security gaps across AI coding agents

Weak default safeguards and uneven sandboxing could leave developers exposed to command execution before workspace trust is granted.

By Sean Mitchell • 4 min read • 3 days ago
Eltropy opens AI agent marketplace for fintech partners
Software-as-a-Service

Eltropy opens AI agent marketplace for fintech partners

Community banks and credit unions could get faster access to specialist AI tools as Eltropy opens its platform to vetted fintech builders.

By Karen Joy Bacudo • 4 min read • 3 days ago

Stories from Other Regions

AI Safety stories

HackerOne joins Anthropic cyber defence AI programme
Software-as-a-Service

HackerOne joins Anthropic cyber defence AI programme

The controlled trial could help security teams cut false positives and speed remediation as frontier AI moves beyond finding bugs to validating risk.

By Sofiah Nichole Salivio • 4 min read • Yesterday
KPMG sees AI surge as firms struggle to prove value
Digital Transformation

KPMG sees AI surge as firms struggle to prove value

Nearly half of businesses have paused or scaled back AI projects as weak cost tracking leaves returns unproven and security gaps widen.

By Sean Mitchell • 6 min read • 2 days ago
OpenMatter joins HOL partner programme for AI standards
Robotics

OpenMatter joins HOL partner programme for AI standards

It aims to curb fragmentation as businesses test autonomous AI agents that need to verify identity, access data and prove compliance.

By Mark Tarre • 4 min read • 3 days ago