Change Management stories - Page 2

James Cook University to unify key operations on TechnologyOne platform in decade-long deal aimed at boosting data, AI and efficiency.

IDC study says outdated systems are stalling AI rollouts across Asia Pacific, while digitally mature firms far outpace peers on revenue.

CIOs warned AI will miss ROI without process intelligence as Celonis survey finds 85% of firms eyeing agentic enterprise status and 76% held back.

Banks are slowing AI rollouts as they prioritise process visibility, with Celonis arguing execution depends on understanding how work flows today.

Australian organisations risk undermining AI gains by stacking new tools on fragile frontline mobile systems, SOTI warns.

AI in legal services is unlikely to shrink demand, with clients seeking more senior expertise and using efficiency gains to unlock latent work.

Australia's AEC firms are ahead on digital delivery, but data ownership worries, tighter AI rules and rising software costs are slowing progress.

Customer Science appoints James Johnstone to its new Chief Operating Officer role as it accelerates UK and US expansion after rapid Australian growth.

Logistics firms are sitting on rich data, but disconnected systems are draining time and money; experts say start with one clear fix, not a grand AI overhaul.

Fortra's Chief Executive Officer says acquisition success hinges on strategy and culture before price, after 19 deals since 2020.

ADAPTOVATE taps transformation veteran Jim Cundiff as Managing Director and Partner to deepen North American growth and its AI consulting push.

Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.

Construction software often fails after launch because it misses site realities, adds admin and lacks follow-up, not because teams resist change.

Construction firms risk wasted spend and poor adoption when selecting software, with human factors and day-to-day use often proving more critical than features.

Workers increasingly sidestep approved AI systems, while WalkMe's latest report finds executives remain far more upbeat than staff over workplace technology.

Access Group survey finds most Australian accountants are unprepared for looming anti-money laundering rules, with many yet to start compliance work.

Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.

Only 14% of Global 2000 firms have a clear AI strategy, with research warning many are deploying tools faster than accountability and workforce training.

Skillsoft says CAISY simulation launches jumped 341% as workers embrace AI practice, signalling a wider shift towards learning in the flow of work.

Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.