Business Intelligence / BI
Digital Transformation / DX
Australian consumers support local retailers following COVID-19 pandemic
The survey shows 78% will continue to spend money they normally wouldn't to support workers and struggling businesses, and 97% of those that shifted to shopping locally will continue to do so.
EXCLUSIVE: The right to repair & why NZ must rethink the e-waste problem
What if there was a way to extend the lifespan of products before they end up in landfill? Device repairability seems like a logical step.
Data mastery equals success for consumer and retail businesses
“There’s clear evidence that in todays fast-changing environment, being data powered is fundamental to the success of consumer product and retail organisations."
Corporate scandals, misinformation disestablish public trust
Brand loyalty is up for grabs as a slew of corporate and governmental scandals and an influx of misinformation have destabilised public trust in many traditional institutions.
Huge growth expected for consumer device market
The consumer device market is set for huge growth following the fallout of the COVID-19 pandemic, according to a new report from global tech market advisory firm ABI Research.
New Zealand telcos to support Commerce Commission changes
New Zealand's three main mobile operators have agreed to provide more information and tools to support consumer choice.
Ping Identity releases new offering to help Australian businesses with CDR
Ping Identity has launched a Consumer Data Right (CDR) Integration Kit, with the overall aim of supporting Australian organisations with banking and fintech compliance.
Futuresource: COVID-19 - Innovative retailers reaping rewards
Opportunity beckons to upgrade supply chain processes, transform the consumer experience and build customer loyalty across the omni-channel landscape.
Consumer demands shift as contactless deliveries and hygiene features become the norm
Consumer expectations and online shopping habits, particularly around delivery preferences, are changing significantly and increasing demand on suppliers.
HP targets creatives with new additions to HP Create Ecosystem
HP has released additions to its HP Create Ecosystem, with the HP ZBook Studio, HP ZBook Create and the HP ENVY 15, all designed for creators including consumers and professionals.
Dell Technologies teases the future of the modern consumer PC
Concept UFO, Concept Ori and Concept Duet are some of the cute names Dell has come up with for its future PCs.
Year in review: What 2019 brought to the world of technology
This list is a mere smattering of some excellent products we've covered over the year.
Survey: smart home tech needs to simplify
74% of consumers would return a smart home product due to installation difficulty, according to a new TechSee survey.
New tech makes up 25% of US$1.7 trillion consumer spending
Consumer spending on technology is forecast to reach US$1.69 trillion in 2019 with a quarter coming from emerging technologies such as VR/AR.
Fluent Commerce and AyataCommerce announce global partnership to aid retailers worldwide
“This partnership underlines our commitment to the Fluent Commerce vision of putting the consumer experience and convenience at the heart of a retailers’ strategy."
Life changing or frustrating? New research looks into digital lifestyles
The report shows that globally consumers overwhelmingly agree that online digital technology has positively impacted their lives, despite the issues around performance and security.
Six Easter eggs built into the Google search engine
Here’s a roundup of some of the best Easter eggs from Google Search even the sharpest among us may not have discovered yet.
What AI should look like in the consumer-directed economy
Avaya's Peter Chidiac says among all the opinions on what constitutes customer experience, it's clear that they will not wait for businesses any more.
Reshape to relevance - Accenture’s 2019 consumer survey
Trends for digital voice assistants, extended reality and the over-the-top video market are explored in the latest global consumer survey.
Noel Leeming slapped with $200,000 fine for misrepresentation
“This prosecution related to multiple consumers in multiple locations. It was not isolated or ‘one off’ conduct.”
Cylance brings AI antivirus solution into the home
After seeing widespread success in the business and enterprise world, smart cybersecurity has now found its way into the home.
Is AI actually the scary monster under the bed?
AI was once feared by all, but it is now giving us the ability to do certain things more efficiently than ever before.
Black Friday reveals the global trends headed to A/NZ
Futuresource Consulting has announced the key findings from its latest global consumer electronics retail channel trends report.
Samsung revamps its global leadership team
The company says the new leadership appointments will drive the next phase of growth for the company.