InMoment acquires natural language processing provider Lexalytics
As a result of the acquisition, InMoment can leverage Lexalytics’ experience in structured and unstructured data and text analytics solutions.
Why CX is a 'must-have' and not a 'nice-to-have'
CX Excellence Key to Surpass 2020 Goals: 40% Top Performers Use CX as Strategic Lever.
What is a business without customers? Why CX investment should be a strategic play
Superior CX now key for business success; InMoment reveals high ROI on customer experience investment.
New merger creates 'world's largest' CX company
The combined company will immediately support over 2,000 brands with a global team of 1,500 employees spanning North America, Europe, and Asia.
Why Aussie brands blame their customers for CX shortfalls
11% of Aussie brands think customers are solely responsible for creating better experiences, according to a report by InMoment.
Global CX company claims stake in ANZ market with acquisition of local boutique
The company will also set up an office in New Zealand as a part of the expansion.