Intelligent automation stories

Lobster appoints Emanuel Eibach as CFO to boost global growth, leveraging his 20 years of financial leadership in scaling software firms and M&A expertise.

Celonis has been named a Leader in process mining by Everest Group for the sixth year running, praised for AI innovations and strong market impact globally.

Paras Chadha will lead Logicalis's Microsoft and AI business in Australia and New Zealand, aiming to boost AI adoption and align regional and global strategies.

ICS.AI appoints Tim Irons as CFO to steer financial strategy and support growth of its AI solutions for UK public sector clients.

Tanium appoints Tara Ryan as Chief Marketing Officer to drive global brand transformation and ambitious growth in autonomous endpoint management solutions.

NiCE launches CXone Mpower Agents, AI-driven tools designed to automate and streamline customer service across front, middle, and back-office operations.

Aiden Technologies is now available in the Microsoft Azure Marketplace via MACC, enabling organisations to acquire its endpoint management platform using existing Azure funds.

Freshworks launches Freddy AI Agent Studio, enabling businesses to deploy autonomous AI agents for faster, no-code customer and IT support solutions.

MSys Technologies has rebranded as Aziro, signalling a strategic shift to prioritise AI innovation in enterprise software and digital transformation.

AI-powered automation is revolutionising healthcare, speeding up patient appointments and improving care quality across NHS and other providers in the UK.

Kallikor appoints Chris Brett, former Ocado robotics head, to lead its supply chain simulation platform, enhancing AI-driven scenario planning tools.

Alcatel-Lucent Enterprise and Movate have teamed up to develop a generative AI platform aimed at enhancing digital transformation and business efficiency globally.

AI is transforming contact centres in Australia and New Zealand, with 98% adopting it, but human skills and trust remain crucial for success.

TeamViewer launches TeamViewer One, a unified digital workplace platform combining device monitoring, automation, remote access and diagnostics for simplified IT management.

NTT DATA launches Smart AI Agent Ecosystem to boost business transformation with intelligent automation and industry-specific AI solutions worldwide.

Hyland appoints John Newton as Chief Innovation Strategist to boost its AI and content management advancements with his 40 years of industry experience.

NICE and AWS have teamed up to offer NICE's CXone Mpower AI on AWS Marketplace, enhancing AI-driven customer service with unified, scalable cloud solutions.

Sage advances its AI collaboration with AWS, enhancing financial tools and compliance support for SMBs across multiple countries with smarter, faster solutions.

Unit4 launches Ava, an AI agent for ERPx integrated with Microsoft Teams, aiming to automate half of ERP tasks and enhance workflow productivity.

Make has unveiled Make AI Agents, a beta feature enhancing no-code automation with real-time decision-making, used by over 200,000 businesses globally.