IT operations management stories

LogicMonitor adds Catchpoint-backed capabilities to its AI-led IT operations platform, promising governed automation across Australia and New Zealand.

DXC unveils OASIS, a managed services model that uses AI agents and human oversight to give enterprises real-time control across legacy IT estates.

NTT DATA launches Software Defined Infrastructure Services Agent to help enterprises manage multivendor IT estates with natural language prompts.

Elastic brings native Prometheus ingestion and PromQL to Kibana in technical preview, aiming to simplify incident response for SREs.

ServiceNow and Google Cloud deepen AI tie-up as quarterly subscription revenue rises 19% and guidance is lifted after strong contract wins.

IP Fabric unveils a governed MCP server for network operations, aiming to let enterprises use AI safely for troubleshooting, compliance and change planning.

Gigamon rolls out AI traffic intelligence and agentic observability software as IDC sees the network monitoring market reaching USD $4.39 billion by 2029.

Datadog rolls out GPU Monitoring worldwide as AI teams race to rein in soaring compute bills and spot idle capacity across model workloads.

Elastic launches MCP apps for security, observability and search, letting teams triage alerts, hunt threats and analyse data inside Claude and Copilot.

SA Power Networks expands Tanium rollout to speed vulnerability fixes and cut manual patching across South Australia's electricity network.

Equinix adds AI-driven network controls as enterprises race to scale distributed workloads.

SolarWinds research finds AI is pushing IT staff into more strategic oversight, as governance and trust become key to using new tools effectively.

Splashtop unveils AI-assisted endpoint platform for IT teams, blending patching, remote support and security alerts in one console.

N-able adds an MCP server and in-product assistant for N-central and N-sight, aiming to bring real-time AI action to managed IT operations.

Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.

Tanium lands in Everest Group's new Cybersecurity Top 50 as analysts cite its AI-driven endpoint platform, growth and market momentum.

NeuBird AI expands beyond incident response with a production ops agent and Falcon engine as it secures USD $19.3 million in new funding.

NeuBird AI study finds execs and engineers sharply split on AI for incident management as alert fatigue fuels outages and burnout.

N-able widens Technology Alliance Program with Zensec and Atomatik, adding incident response services and workflow automation for managed service providers.

Cisco report finds firms are ramping up wireless budgets as AI, security pressures and staff shortages push networks into a strategic role.