Knowledge Management stories
Asia Pacific retail banks show growing interest in Generative AI
Asia Pacific retail banks are showing increased interest in Generative AI, with 41% planning to invest, indicates an IDC report.
Conversational AI expected to transform banking sector, claims Amelia survey
Survey reveals that 83% of banking sector believes Conversational AI will have a positive impact, according to Amelia.
Knowby Pro 4.0: Revolutionizing knowledge management with enhanced user experience
Knowby Pro 4.0, a game changer in knowledge management, promises enhanced user experience with a new web interface.
47% digital workers struggle for information to be effective: Gartner
Digital workplace leaders can implement shared applications and practices to drive better business outcomes, Gartner reveals.
Syniti updates Knowledge Platform with cloud-based version
Building on the existing platform, the company is introducing the fully cloud-based version of Syniti Advanced Data Migration, now called Syniti Migrate.
Zoho Corp launches new e-learning tool, TrainerCentral
Zoho launches TrainerCentral, a new business division aimed at filling the gap in the e-learning market and helping trainers create online courses.
Kiwi tech stories: How one change helped retail crime intelligence platform Auror to win the market
One of Auror’s biggest challenges was the decision to re-platform its software solution after only a couple of years into its business.
Nitro report suggests poor document workflows hurt knowledge workers
Flawed doc workflows hike stress, risk jobs, Nitro study warns.
Millions wasted on poor knowledge management solutions
A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
Ngā Pae o te Māramatanga empowers Māori cultural research
NPM says the platforms are also designed to deliver innovation in significantly challenging research areas.
Insurance systems provider EIS partners with Microsoft Bot Framework
The move is the latest in the trend of companies leveraging the power of AI and machine-learning in their knowledge management.
Zendesk announcing machine learning-powered knowledge management solution
Zendesk Guide features an app to help teams share their collective knowledge with customers more effectively and a new bot for self-service support.
Knowledge management critical to deliver customer satisfaction – Frost & Sullivan report
An exceptional customer experience is crucial to establishing a powerful brand reputation.
A loyal customer
In monetary terms, IDC figures show the potential small business market (1-99 employees) for IT vendors in New Zealand is expected to reach $NZ1.07 billion in 2009.
So you’ve been asked to do an interview
Listen up: Here are five questions you have to answer before you open your mouth for an interview.