Latest news - Page 198

WatchGuard Technologies has appointed industry veteran Zayed Alji as Partner Relationship Manager for Victoria and Tasmania, strengthening the cybersecurity titan's commitment to improving customer experience via its partner network.

In a major digital expansion, Australasian advisory firm Findex has acquired the Microsoft Business Applications practice from FiveP.

Australia sees the launch of its first Indigenous Sovereign Cloud, a product of collaboration between DQA, Indigenous IT leader Dickerson Digital, and Microsoft.

FranConnect enhances its position as a market leader by acquiring RizePoint, an international QMS provider, marking its third take-over in four years in its ongoing expansion strategy.

Xero unveils AI vision and previews GenAI-powered business assistant, JAX, aiming to revolutionise accounting for small-scale businesses by automating tasks and delivering tailored insights.

Australia Post partners with Salesforce for a comprehensive digital transformation strategy, aiming to improve customer service across all sectors with AI integration.

Human error is regarded as the most significant cyber threat by 59% of Chief Technology Officers, despite high adoption of security measures.

Salesforce unveils public beta for Einstein Copilot, a customisable AI assistant set to revolutionise customer relationship management by utilising company-specific data securely.

Digital transformation in Australian Vocational Education and Training (VET) providers surges, aiming to boost student enrolment and retention, as revealed by ReadyTech's report.

Over 250,000 potential SMS and MMS scams have been reported in Australia, seeping through Telstra's hotline, with the highest number recorded on Thursdays.

Standards Australia adopts AI management system standard AS ISO/IEC 42001:2023, marking a global first in addressing operational and ethical AI challenges.

Striking a balance between data protection compliance and customer trust is pivotal, making a customer-centric cybersecurity incident response crucial, says a statement from Logicalis Australia.

GoDaddy's Venture Forward initiative reveals a thriving 'side hustle culture' in Australia due to online tools, with 61% of entrepreneurs reportedly running a lucrative microbusiness alongside full-time work.

Over 40% of firms face a crippling lack of qualified cybersecurity professionals, contributing to heightened security risks, a new global study by Kaspersky exposes.

Australian firms are advised to consider the legal ramifications of using artificial intelligence to interact with customers, as rushing to adopt this tech could lead to legal issues if errors occur.

DiDi Global teams up with NICE for AI-driven Workforce Management and Employee Engagement solutions to optimise operations and boost employee satisfaction.

Amid complex challenges, AI and ethical travel policies present key improvements for Australian and New Zealand firms' management of travel and expense processes.

MYOB expands partnership with global financial platform Stripe to streamline invoice payment and ease cash flow difficulties for Australian and New Zealand businesses.

Akamai Technologies is set to enhance cloud security by extending Guardicore Segmentation to hybrid cloud environments, reducing attack opportunities and improving visibility into application behaviour.

Rimini Street unveils Rimini Custom, a client-driven service aiming to extend the lifespan and increase the value of existing software, while simplifying the integration of new applications.