MaxContact is partnering with Avoira to integrate speech analytics software into its contact centre solution, enhancing customer experiences.
One report says that even though 65% of telcos have a clear roadmap to digitalisation, 70% struggle with legacy technology.
The Australian Taxation Office has extended its national identity program with face verification technology from iProov.
Less than a quarter of digital transformation efforts in Asia Pacific are optimized, according to NTT's Global Managed Services Report.
SAS named leader in Gartner's Magic Quadrant for Data Science and Machine Learning Platforms for eighth consecutive year.
The company's IFS Cloud service moves away from traditional legacy suites and software portfolios, replacing these with cloud-based services.
Turnitin's APAC office has achieved significant revenue growth since its establishment in 2016, says VP James Thorley.
Jabra expands its Evolve2 range with the launch of the lightweight Evolve2 30 headset, designed for desk workers.
According to NICE inContact, the AI models are able to help guide agents at the point-of-service, boosting customer satisfaction in real time.
Smarter AI, composable analytics and XOps are among the top data and analytics technology trends for 2021, according to Gartner.
Automation Anywhere and Google Cloud have partnered to accelerate intelligent automation adoption with global enterprises.
Asia Pacific cities such as Wellington, Da Nang, Shenzhen, Songdo, Haidian Qu, and Kochi have all been named as hotspots.
Snyk closes Series E funding round, raising $300m & expanding leadership team to provide advanced security globally.
Many businesses are reconsidering their existing data platforms, with 74% experiencing issues, according to new research from SingleStore.
OPPO has launched itself back into the smartphone market with the release of its new 'premium and futuristic' Find X3 Series.
Dropbox has agreed to buy document management firm DocSend for $165m as it looks to capitalise on remote working opportunities.
Pandemic challenges have catalysed technology trends across the globe and accelerated organisations' digital transformations sooner than initially predicted.
Thoma Bravo acquires data integration firm Talend for $2.4bn in bid to expand market position and drive shareholder value.
To date, less than 10% of organisations globally have embraced financial automation, according to research commissioned by BlackLine in 2020.
Interactive's director of data center and business continuity, Brett Wilson, discusses the company's solutions and emerging trends in a TechDay IT Jam.
