SoftwareOne partners NinjaOne to simplify ANZ IT ops

SoftwareOne has partnered with NinjaOne in Australia and New Zealand, giving its direct customers access to NinjaOne's IT operations platform.

The partnership targets organisations looking to reduce the number of tools used to manage endpoints across physical, virtual and cloud environments.

Under a reseller agreement that took effect immediately, SoftwareOne will offer NinjaOne's platform to customers in the region. The platform combines endpoint management, patching, backup and remote access in a single system.

The move comes as businesses face growing complexity in managing distributed workforces, hybrid infrastructure and cybersecurity demands. SoftwareOne cited research showing that 79% of organisations use five or more endpoint management tools, adding to cost and operational strain.

NinjaOne said customers that replace multiple legacy products with its software have recorded efficiency gains in device management teams. It cited an IDC Business Value Snapshot that found users achieved 33% greater efficiency across those teams, while automation reduced time spent per endpoint each year.

SoftwareOne operates in more than 70 countries and has about 12,000 staff. The company is headquartered in Switzerland and is listed on the SIX Swiss Exchange and Euronext Oslo Børs under the ticker SWON.

NinjaOne says it serves nearly 40,000 customers in more than 140 countries. It positions its software as a way for IT teams and managed service providers to manage a broad range of endpoint tasks from one console.

Regional focus

The partnership is focused on the ANZ market, where companies are managing a mix of on-site systems, remote users and cloud services. In that environment, IT departments often rely on separate products for device administration, software patching, backup and remote support.

The arrangement will allow SoftwareOne's sales teams to approach customers directly with a consolidated option. It also reflects broader demand among corporate buyers for fewer vendors and simpler management structures as technology estates become harder to oversee.

Trevor Grech, GM, Direct Australia at SoftwareOne, outlined the company's view of the market.

"Australian organisations are navigating one of the most complex IT environments we have ever seen - distributed workforces, hybrid infrastructure, and escalating cybersecurity demands are all converging at once," said Trevor Grech, GM, Direct Australia at SoftwareOne. "Our customers cannot afford fragmented point solutions; they need unified, cloud-native platforms that give them complete visibility and control across every endpoint, from day one. NinjaOne is the category leader that answers that need, and by bringing this partnership to our direct customers in Australia, SoftwareOne is giving businesses the tools to simplify their IT operations, reduce overhead, and transform with measurable, immediate impact."

The agreement also expands NinjaOne's reach through a partner with an established enterprise customer base in the region. Channel partnerships remain a common way for software vendors to build sales coverage without relying solely on their own field teams.

Vic Guerrero, VP of Channel and Alliances, APAC at NinjaOne, said pressure on IT departments has increased as technology environments have expanded.

"IT teams and MSPs are under constant pressure from expanding environments, fragmented tools, rising complexity, and growing security demands," said Vic Guerrero, VP of Channel and Alliances, APAC at NinjaOne. "Unifying IT operations simplifies work and improves every employee's technology experience. Now, SoftwareOne can help organisations consolidate technology stacks and improve users' experiences with technology - improving productivity, strengthening resilience, and allowing IT teams to focus on additional strategic work."

The partnership highlights continued consolidation in the endpoint management and IT operations software market. As companies review software spending and cyber risks, vendors and resellers are increasingly presenting single-platform approaches as a way to reduce overlap and administrative burden.

Research cited by SoftwareOne suggests endpoint management remains fragmented for many organisations, with multiple products often used side by side. That helps explain why suppliers are placing greater emphasis on integrated toolsets and direct advisory sales for customers trying to simplify IT operations.