Wotton Kearney adopts AI with Appian to streamline legal services

Appian has announced a strategic partnership with Wotton Kearney to deliver an artificial intelligence-powered solution to improve legal matter management operations for the insurance and risk legal sector in the Asia-Pacific region.

The partnership will see the introduction of OSCAR (Organised System for Claims and Reporting), a new system designed to modernise Wotton Kearney's operational processes by replacing legacy infrastructure with the Appian Platform. The digital transformation is expected to deliver enhanced client reporting, streamline the management of legal matters, and produce efficiency gains for the firm's lawyers and clients.

Efficiency and time savings

Wotton Kearney's current approach to client reporting and matter tracking relies on manual processes that require significant input from legal teams. According to the companies, OSCAR is projected to save substantial lawyer hours annually, with the automated system expected to become operational by early April 2026.

The efficiencies gained from automation are anticipated to allow lawyers to spend less time on repetitive administrative tasks and more time on higher value, client-oriented activities.

This collaboration reflects our commitment to innovation in our legal service delivery. By integrating Appian, we're enhancing accessibility, responsiveness and value for our clients while positioning ourselves at the forefront of legal technology innovation.

The statement came from Charles Simon, Managing Partner, Casualty & Operations at Wotton Kearney.

AI-driven transformation

Built on the Appian Platform, OSCAR will use artificial intelligence for automated data extraction, reducing or eliminating the need for manual data entry while aiming to improve accuracy within complex legal workflows. Key features will include Intelligent Document Processing, email classification, and automated generation of documents. The system will also integrate with Wotton Kearney's financial ERP systems and automate real-time client reporting.

These digital capabilities are positioned as part of the continued focus by Wotton Kearney on adopting technology to improve both internal operations and client service delivery. The new system will facilitate greater transparency for clients and provide faster responses, as well as aiming for improved competitiveness in the legal marketplace.

Growth and development

Since its establishment in 2002, Wotton Kearney has expanded from two partners to a team of over 500 lawyers, including 95 partners, operating across Australia, New Zealand, Singapore, and Thailand. The company provides legal services to insurers, government entities, and corporate clients in the Asia-Pacific region, focusing on insurance and risk matters.

This partnership aligns with Wotton Kearney's shift toward digital-first solutions and proactive legal support. As a trusted advisor to insurers and corporates across APAC, we're proud to partner with Appian to extend our reach and impact. Appian's platform enables us to build a solution that perfectly aligns with our unique operational requirements and client expectations. This isn't just about adopting new technology, it's about fundamentally enhancing how we serve our clients and manage complex legal matters.

Charles Simon added this perspective on the wider impact of the collaboration.

Industry implications

With the launch of OSCAR, both parties see the partnership as supporting Wotton Kearney's mission of creating greater value for clients through digital transformation. Enhanced reporting tools are designed to provide clients with more comprehensive insights, while improved internal processes are intended to make legal service delivery more responsive and competitive across the insurance, government, and corporate sectors.

Luke Thomas, Area Vice President of Asia Pacific & Japan at Appian, commented on the firm's approach to working with legal sector clients.

We're excited to partner with Wotton Kearney as they transform their legal operations through intelligent automation. By combining Appian's AI-powered automation with Wotton Kearney's deep expertise in insurance and risk, we're delivering a platform that eliminates complexity, accelerates reporting and creates more time for lawyers to focus on their clients. This is a powerful example of how the legal industry can reimagine its operations with Appian to achieve both efficiency and innovation at scale.