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AI Adoption Stories - Page 9

Australian Stories

AI Adoption stories

carsales fronts AI voice search in national campaign
Customer Experience

carsales fronts AI voice search in national campaign

Budget-conscious car buyers are being targeted by a six-week push as Carsales leans on AI Voice Search during sport and EOFY ads.

By Sean Mitchell • 4 min read • Last month
Australia has high AI agency in eight capabilities
Semiconductors

Australia has high AI agency in eight capabilities

The findings suggest Canberra should target funding where it has leverage, as the country ranks highly in just eight of 103 AI capabilities.

By Sofiah Nichole Salivio • 4 min read • Last month
Colter Bay blames lending bias for Australia's slump
Digital Transformation

Colter Bay blames lending bias for Australia's slump

Weak lending to software and other asset-light firms is, Colter Bay says, dragging on productivity as Australia's credit flows into property.

By Karen Joy Bacudo • 4 min read • Last month
Cloudflare names The Missing Link as design partner
Data Protection

Cloudflare names The Missing Link as design partner

The move signals Cloudflare's push to channel more secure access service edge work through specialists as firms simplify legacy security for AI adoption.

By Mark Tarre • 5 min read • Last month

Global Stories

AI Adoption stories

Salesforce buys Fin in USD $3.6bn AI customer service deal
Software-as-a-Service

Salesforce buys Fin in USD $3.6bn AI customer service deal

The purchase strengthens Salesforce's push into automated support as it seeks to widen Agentforce's reach and prove AI can cut service costs.

By Mark Tarre • 4 min read • Last month
Reco launches Claude security integration for enterprises
Data Protection

Reco launches Claude security integration for enterprises

Security teams can now trace AI activity across employee and developer environments as Reco links Claude usage to permissions, keys and data paths.

By Mark Tarre • 4 min read • Last month
Konecta launches Kolibri AI platform for customer ops
Software-as-a-Service

Konecta launches Kolibri AI platform for customer ops

The new system is meant to help firms move AI from pilot projects into live customer operations, with audit trails and human oversight built in.

By Sean Mitchell • 3 min read • Last month
UK firms struggle to reach customers online, study says
Digital Transformation

UK firms struggle to reach customers online, study says

Rising ad costs and changing algorithms are leaving many UK firms with little visibility over which digital channels win customers.

By Mark Tarre • 4 min read • Last month
LevelFive launches with fixed-price AI software model
Digital Transformation

LevelFive launches with fixed-price AI software model

Mid-market buyers could get software in eight to 12 weeks as the Newcastle studio bets AI will make fixed-fee delivery viable.

By Sean Mitchell • 4 min read • Last month
UK businesses warned over rising generative AI costs
Software-as-a-Service

UK businesses warned over rising generative AI costs

Cost pressures are emerging as UK and Irish firms move generative AI from pilots to production, with 41% calling model spend prohibitive.

By Mark Tarre • 5 min read • Last month
Cast AI adds MiniMax M3 to Kimchi Coding as default model
Private Cloud

Cast AI adds MiniMax M3 to Kimchi Coding as default model

Businesses can now route coding jobs to a lower-cost open-weight model as Cast AI makes Kimchi Coding the first autonomous agent to offer MiniMax M3.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Pax8 adds inforcer for Microsoft 365 security tools
Digital Transformation

Pax8 adds inforcer for Microsoft 365 security tools

The tie-up gives managed service providers a way to standardise Microsoft 365 security and prepare SMB customers for Copilot adoption.

By Mark Tarre • 4 min read • Last month
Plaud hits USD $100 million ARR with hardware-led AI
Software-as-a-Service

Plaud hits USD $100 million ARR with hardware-led AI

The milestone highlights rising demand for devices that turn workplace conversations into usable records as AI firms push beyond chatbots.

By Sean Mitchell • 4 min read • Last month
DXC strikes global Claude AI alliance with Anthropic
Digital Transformation

DXC strikes global Claude AI alliance with Anthropic

The tie-up could speed AI rollout in banking, aviation and government, as DXC trains tens of thousands of engineers to deploy Claude.

By Sofiah Nichole Salivio • 4 min read • Last month
Enterprise AI use grows but readiness lags: survey
Digital Transformation

Enterprise AI use grows but readiness lags: survey

Legacy systems are slowing enterprise AI gains, with only 10% of large firms saying the technology is core to operations.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

AI Adoption stories

TCS opens Oracle AI lab in Kolkata for enterprise use
Data Analytics

TCS opens Oracle AI lab in Kolkata for enterprise use

The Kolkata centre is meant to help corporate clients turn fragmented data into scaled AI deployments, as demand for practical automation grows.

By Sofiah Nichole Salivio • 3 min read • Last month
Xero finds New Zealand small business productivity lags
Manufacturing

Xero finds New Zealand small business productivity lags

New data show Kiwi small firms generating less per hour than peers in Australia and the UK, as rising costs squeeze margins.

By Karen Joy Bacudo • 4 min read • Last month