American Express Stories - Page 3

Australian Stories

American Express stories

Case Study: How Sportsbet revolutionised fraud prevention with Accertify

Sportsbet reduced fraud loss by over 80% and decreased chargebacks over 82% by collaborating with Accertify, revolutionising fraud prevention in the online wagering industry.

By Sean Mitchell • 3 min read • Fri, 15th Dec 2023

Customer Experience

American Express extends partnership with HICAPS for easier health payments

American Express has broadened its affiliation with Australia's health claim solution HICAPS, enabling smoother healthcare transactions.

By Catherine Knowles • 2 min read • Thu, 30th Nov 2023

Global Stories

American Express stories

Software-as-a-Service

Carrie Parker named Chief Marketing Officer at Medallia

Medallia has appointed Carrie Parker as its new Chief Marketing Officer, bringing over 25 years of experience from major firms including Cision and American Express.

By Melvin Hipolito • 2 min read • Tue, 25th Mar 2025

Digital Transformation

SAP Concur boosts AI to revolutionise travel management

SAP Concur has unveiled innovative AI-driven enhancements for travel and expense management, including Joule integration and a partnership with American Express.

By Sean Mitchell • 3 min read • Wed, 19th Mar 2025

Firewalls

Freshworks reports 22% rise in Q4 revenue to USD $194.6m

Freshworks has unveiled impressive Q4 results, with revenues reaching USD $194.6 million, marking a 22% increase year-on-year and signalling robust growth.

By Shannon Williams • 3 min read • Thu, 13th Feb 2025

Generative AI

Pegasystems launches AI-enhanced solution for bank disputes

Pegasystems has launched enhanced generative AI and automation tools in Pega Smart Dispute to help banks manage rising payment dispute volumes efficiently.

By Melania Watson • 3 min read • Thu, 12th Dec 2024

Unified Communications

GitHub launches AUD $1.91m fund for open source security

The GitHub Secure Open Source Fund has launched with AUD $1.91 million to boost security in 125 open source projects, offering financial support and education.

By Imee Dequito • 3 min read • Wed, 20th Nov 2024

Human Capital Management

Murali Swaminathan named Chief Technology Officer at Freshworks

Freshworks appoints Murali Swaminathan as CTO, bringing over 30 years of software engineering experience to lead its global technology and innovation strategy.

By Imee Dequito • 2 min read • Wed, 4th Sep 2024

Payment Technologies

ACI Worldwide appoints Trent Gunthorpe as Head of Pacific

ACI Worldwide has named Trent Gunthorpe as the new Head of Pacific, aiming to lead digital payments transformation and drive growth across 15 nations in the region.

By Imee Dequito • 3 min read • Fri, 30th Aug 2024

Hyperscale

Freshworks appoints Andrew Phillips as new VP of Sales for ANZ

Freshworks appoints Andrew Phillips as the new Country Manager and VP of Sales for ANZ, aiming to enhance market presence with advanced generative AI features.

By Imee Dequito • 3 min read • Mon, 3rd Jun 2024

Unified Communications

How eCommerce and fintech firms are leveraging the power of AI-enabled data centres

Ecommerce and fintech firms tap into the potential of AI-enabled data centres, harnessing GPU-powered servers to enhance data processing, bolster fraud detection, and streamline payment systems.

By Andy Connor • 6 min read • Fri, 5th Jan 2024

Customer Experience

American Express launches OptBlue to boost card acceptance

American Express introduces OptBlue in Australia, aiming to expand small businesses' acceptance of Amex cards by offering favourable processing rates.

By Shannon Williams • 3 min read • Wed, 20th Dec 2023

Wearables

Littlepay revolutionizes bus payment system in Regional NSW

Littlepay links with Transport for NSW to replace paper tickets with contactless payments on Dubbo, Bathurst buses.

By Staff Writer • 3 min read • Thu, 12th Oct 2023

Marketing Technologies

Forsta appoints Henry Pooley as new Managing Director

Forsta appoints Henry Pooley, former COO at Fraedom and Director at American Express, to lead their growth and expansion across the APAC region.

By Mitchell Hageman • 2 min read • Fri, 25th Nov 2022

Stories from Other Regions

American Express stories

Fintech

PayPal launches Complete Payments to boost Singapore trade

PayPal launches Complete Payments in Singapore, enabling businesses to accept payments from 200+ markets with rapid settlement and multi-currency support.

By Sean Mitchell • 4 min read • Thu, 15th May 2025

Hyperscale

BioCatch appoints Andreas Dombret to aid global expansion

BioCatch appoints Andreas Dombret as senior advisor to boost global growth and fight financial crime with innovative technology.

By Jed Nykolle Harme • 3 min read • Thu, 15th May 2025

Hybrid & Remote Work

Cheaper public transport sees drop in car use

Queensland’s permanent 50 cent fares have lifted patronage and forced Brisbane parking prices down, while saving commuters thousands a year.

By Staff Writer • 10 min read • Tue, 22nd Apr 2025

Fintech

Guavapay partners with American Express for UK payments

Guavapay has teamed up with American Express, allowing MyGuava Business merchants in the UK and Europe to accept Amex Cards, enhancing payment options.

By Melania Watson • 2 min read • Fri, 22nd Nov 2024