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Automation Stories - Page 7

Australian Stories

Automation stories

Aged care providers urged to boost feedback loops
Unified Communications

Aged care providers urged to boost feedback loops

Providers face new obligations under 2025 reforms, with prompt feedback handling now central to safer, consumer-centred aged care.

By Christine Davis Specialist Consultant and Bart Thomas Principal – Automation • 4 min read • Last week
CommBank deploys AI to spot emerging fraud patterns
Data Protection

CommBank deploys AI to spot emerging fraud patterns

The bank’s defences may move faster as the system is meant to spot new scam patterns and turn them into blocking rules more quickly.

By Karen Joy Bacudo • 3 min read • Last month

Global Stories

Automation stories

team.blue rolls out AI tools across its business brands
Software-as-a-Service

team.blue rolls out AI tools across its business brands

Small firms using team.blue brands can now automate bookings, compliance, website building and data analysis through AI tools.

By Joseph Gabriel Lagonsin • 4 min read • Last week
TCS expands Google Cloud tie-up with four AI offerings
Manufacturing

TCS expands Google Cloud tie-up with four AI offerings

The expanded Google Cloud partnership is meant to help large firms cut AI pilot times and speed deployment across manufacturing and security.

By Joseph Gabriel Lagonsin • 4 min read • Last week
AI investment could help construction firms retain staff
Data Protection

AI investment could help construction firms retain staff

Staff retention in construction could improve as more than half of professionals say AI investment would make them likelier to stay.

By Mark Tarre • 4 min read • Last week
New Zealand mid-sized firms lag on AI readiness, MYOB finds
Data Protection

New Zealand mid-sized firms lag on AI readiness, MYOB finds

Cybersecurity and skills gaps are leaving many mid-sized firms unable to turn AI investment into stronger profits or revenue growth.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Markable launches free creator tier as social commerce grows
Customer Experience

Markable launches free creator tier as social commerce grows

Wider access to affiliate tools could help smaller creators cash in as US social commerce heads towards USD $100 billion next year.

By Sofiah Nichole Salivio • 3 min read • Last month
Merck signs USD $1 billion AI deal with Google Cloud
Data Analytics

Merck signs USD $1 billion AI deal with Google Cloud

The drugmaker plans to spread AI across 75,000 staff, from research to manufacturing, as it seeks faster launches and leaner operations.

By Sean Mitchell • 3 min read • Last month
Eseye adds SGP.32 support to AnyNet+ eSIM platform
Data Protection

Eseye adds SGP.32 support to AnyNet+ eSIM platform

The move is aimed at reducing IoT outage risk by adding fallback and orchestration controls alongside the latest remote SIM provisioning standard.

By Mark Tarre • 4 min read • Last month
Valeo expands Google Cloud tie-up with Gemini rollout
Data Protection

Valeo expands Google Cloud tie-up with Gemini rollout

The rollout will put Google’s AI tool in front of 100,000 staff, as the supplier seeks faster software development and tighter internal collaboration.

By Sean Mitchell • 4 min read • Last month
Hotels warned over 'toggle tax' from disconnected systems
Data Analytics

Hotels warned over 'toggle tax' from disconnected systems

Hotel staff are losing 322 hours a year to switching between disconnected tools, raising costs, errors and delays at check-in.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Crescendo expands into UK & Europe after rapid growth
Unified Communications

Crescendo expands into UK & Europe after rapid growth

The customer experience software provider is courting UK and European brands as it passes USD $100 million in annual recurring revenue.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Elastic ties security platform to Google's air-gapped cloud
Hybrid Cloud

Elastic ties security platform to Google's air-gapped cloud

Regulated agencies can now use Elastic’s security tools inside disconnected Google cloud environments as threats grow more automated.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Automation stories

Home Depot rolls out AI voice agents across US stores
Unified Communications

Home Depot rolls out AI voice agents across US stores

Callers will reach help faster at the retailer as AI now handles routine queries and service requests in US stores, while staff focus on shoppers.

By Sean Mitchell • 3 min read • Last month
US SMBs keep cybersecurity automation despite budget strain
Data Analytics

US SMBs keep cybersecurity automation despite budget strain

Inflation is forcing smaller firms to trim tech spend, but security tools are still seen as worth the cost amid costly breach risks.

By Mark Tarre • 3 min read • Last month
KPMG launches AI assistant for month-end financial close
Digital Transformation

KPMG launches AI assistant for month-end financial close

Month-end reporting could move faster for finance teams as a new assistant takes on routine close tasks while humans keep final sign-off.

By Karen Joy Bacudo • 4 min read • Last month
From scramble to certainty: rethinking tax time for Kiwi small businesses
Firewalls

From scramble to certainty: rethinking tax time for Kiwi small businesses

Poor digital confidence is leaving 42% of Kiwi small businesses dreading tax time, as mixed systems and security gaps expose errors.

By Shannon Harris • 4 min read • Last month