Avaya stories

The company has added AI-based background and noise filtering, integrated voice and video calling, and additional interoperability capabilities.>>

“Avaya’s leadership position in the Southeast Asia and APAC contact centre markets is built on its product innovation," says Frost & Sullivan.>>

Avaya has joined the AWS Partner Network as an AWS Select Technology Partner.>>

Includes a built-in conferencing camera, wide band audio and four microphones, enabling collaboration without requiring the use of a laptop.>>

Avaya’s cloud collaboration and communication suite Avaya Spaces now has an added touch of NVIDIA’s cloud artificial intelligence (AI) solutions.>>

The new Master Agent agreement enables the Tradewinds' specialist channel partners to capitalise on opportunities in the expanding communications and collaboration solutions market.>>

Vatcher, a former Optus VP, will be responsible for expanding the market presence for Avaya’s cloud, remote work and employee experience technologies.>>

Avaya’s Device as a Service offering complements the Avaya Subscription program, which is designed to equip customers with the devices required to maximise the potential of this software, and enabling customers to purchase them in the same flexible, predictable manner. >>

Aims to provide UCaaS to the growing market in Australia and New Zealand as workplaces continue to transform.>>

Sami Ammous has been named as the new vice president for Avaya's East Asia and Pacific business, including Australia and New Zealand.>>

Avaya’s OneCloud ReadyNow private cloud platform won the Unified Communications Excellence Award.>>

Never before has our society been tested as it is right now, writes Jeremy Paton.>>

Avaya has launched Google Cloud AI-powered contact centre capabilities in Australia, enabling Australian and New Zealand organisations to deliver automated and assisted customer experiences (CX) for real time intelligence.>>

"Avaya Spaces underscores the company’s commitment to delivering a multi-experience environment that is blending unified communications, contact center and collaborations capabilities.">>

Peter Chidiac talks about growth in the region, what sets the Australian market apart, and why it’s important to the Avaya business as a whole. >>

Avaya has launched a private cloud communications solution with the aim of helping enterprises to meet the demands of the challenging regulatory environment in ASEAN.>>

Techday spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.>>

"Over the years, CCNA has continued to provide holistic solutions to its customers that are tailored around their unique communications needs in the connected era.">>

Avaya IX Subscription gives customers the flexibility to scale consumption of Avaya’s contact center and unified communications solutions based on their needs.>>

The new intelligent workspace solution enables enterprises to leverage an open and extensible framework to bring together data from across the entire enterprise.>>

The regional telecoms operator will offer Avaya Contact Centre and Unified Communications solutions in the cloud with Avaya IP Office PoweredBy.>>

RingCentral and Avaya will introduce “Avaya Cloud Office by RingCentral” and will jointly develop programmes and automated technologies.>>

The new platform helps make remote learning and virtual classrooms a reality and helps to enable high-quality video collaboration between staff and parents.>>

The service will launch in the first half of 2020, initially covering the Gulf Cooperation Council (GCC) Countries before general worldwide availability. >>