Backbase stories
Backbase, Ninth Wave unlock ERP banking connections
3 days ago
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dr
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digital transformation
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fintech
Backbase and Ninth Wave have teamed up to let banks plug corporate clients' ERP and accounting systems straight into account data and payments.
Backbase names Didier Van der Coelden CFO for AI push
Last month
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saas
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digital transformation
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fintech
Backbase appoints Didier Van der Coelden as CFO to steer growth and AI-led banking platform expansion across its global operations.
Backbase wins award for AI-driven wealth management platform
Tue, 4th Nov 2025
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crm
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digital transformation
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fintech
Backbase wins the 2025 Datos Impact Award for its AI-driven platform revolutionising wealth management with faster onboarding and personalised digital advice.
Why it's vital to bring all of your customers on your CX transformation journey
Mon, 13th Oct 2025
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data analytics
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digital transformation
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cx
Australian banks must use AI and personalised service to rebuild trust and enhance customer experience across all age groups and regions.
Backbase names Adrian McPhee CTO to lead global AI banking push
Fri, 27th Jun 2025
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data analytics
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digital transformation
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fintech
Backbase appoints Adrian McPhee as CTO to spearhead its AI-powered banking platform, accelerating global digital transformation in the financial sector.
Backbase unveils AI platform to boost bank efficiency & growth
Wed, 30th Apr 2025
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fintech
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cx
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martech
Backbase launches AI-powered Banking Platform to boost banks' growth, automate tasks and improve efficiency amid legacy tech challenges globally.
Backbase partners with MeaWallet to boost digital payments
Tue, 25th Feb 2025
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uc
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digital transformation
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fintech
Backbase has teamed up with MeaWallet to boost digital payment services in Australia and New Zealand, aiming for enhanced security and faster deployment.
Backbase highlights banking trends shaping the industry in 2025
Tue, 14th Jan 2025
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data analytics
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fintech
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cx
Backbase forecasts a USD $1 trillion transformation in banking by 2025, urging traditional banks to innovate or face a 30% market share loss to digital rivals.
Winning customer loyalty is a marathon, not a sprint
Fri, 1st Nov 2024
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digital transformation
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fintech
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cx
As the race for customer loyalty intensifies, Australian and New Zealand banks must modernise rapidly to meet soaring digital expectations.
People First Bank sees growth in profit & loans post-merger
Tue, 8th Oct 2024
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fintech
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martech
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cdp
People First Bank has reported a 29% net profit increase to USD $41.4 million in its first year post-merger, alongside significant technological advancements.
Backbase unveils Intelligence Fabric to boost banking with AI
Thu, 26th Sep 2024
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crm
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fintech
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ai
Backbase unveils Intelligence Fabric, a major upgrade to its Engagement Banking Platform, integrating AI and data capabilities to enhance customer service and sales operations.
MyState Bank modernises digital banking with Backbase platform
Mon, 26th Aug 2024
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crypto
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cx
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blockchain
MyState Bank launches a new digital banking platform, developed by Backbase, enhancing personal finance management and security features, to fuel growth.
Chris Shayan appointed head of AI at Backbase to lead vision
Wed, 26th Jun 2024
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digital transformation
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cx
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martech
Backbase appoints Chris Shayan as Head of AI to drive innovation in its Engagement Banking Platform, marking a significant step in rearchitecting banking around the customer.
How blending ICT environments can elevate or impede your financial services merger
Mon, 29th Apr 2024
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fintech
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cx
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martech
Being strategic about the way you consolidate and integrate your respective tech stacks is critical.
Backbase appoints new VP of tech in Asia Pacific region
Wed, 9th Feb 2022
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backbase
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banking
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job moves
Backbase appoints Chris Vanden Berghe as regional VP of technology for Asia Pacific to drive product development and expansion.
Traditional banks invest in apps to keep up with the competition
Fri, 27th Aug 2021
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apps
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mobility
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financial institutions
Traditional banks in the APAC region are rapidly developing digital wellness apps to keep up with nimbler digital-only competitors, a new study reveals.
APAC banks race to revitalise innovation initiatives as pandemic reveals digital gaps
Mon, 8th Mar 2021
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uc
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devops
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digital transformation
APAC banks rush to bolster digital transformations post-pandemic amid revelations of technological gaps, with digital banks seeing triple customer growth.
Backbase expands APAC presence with new Aussie offices
Wed, 15th Jul 2020
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digital transformation
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fintech
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office opening
Digital banking software provider, Backbase, has opened two new offices in Sydney and Melbourne to expand its presence in the ANZ region.
Backbase and Mambu partner to continue to evolve banking industry
Mon, 1st Jun 2020
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digital transformation
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financial institutions
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modernisation
Backbase and Mambu have joined forces to offer a comprehensive SaaS banking solution, helping financial institutions modernise and improve customer engagement.