Backbase stories

Backbase wins the 2025 Datos Impact Award for its AI-driven platform revolutionising wealth management with faster onboarding and personalised digital advice.

Australian banks must use AI and personalised service to rebuild trust and enhance customer experience across all age groups and regions.

Backbase appoints Adrian McPhee as CTO to spearhead its AI-powered banking platform, accelerating global digital transformation in the financial sector.

Backbase launches AI-powered Banking Platform to boost banks' growth, automate tasks and improve efficiency amid legacy tech challenges globally.

Backbase has teamed up with MeaWallet to boost digital payment services in Australia and New Zealand, aiming for enhanced security and faster deployment.

Backbase forecasts a USD $1 trillion transformation in banking by 2025, urging traditional banks to innovate or face a 30% market share loss to digital rivals.

As the race for customer loyalty intensifies, Australian and New Zealand banks must modernise rapidly to meet soaring digital expectations.

People First Bank has reported a 29% net profit increase to USD $41.4 million in its first year post-merger, alongside significant technological advancements.

Backbase unveils Intelligence Fabric, a major upgrade to its Engagement Banking Platform, integrating AI and data capabilities to enhance customer service and sales operations.

MyState Bank launches a new digital banking platform, developed by Backbase, enhancing personal finance management and security features, to fuel growth.

Backbase appoints Chris Shayan as Head of AI to drive innovation in its Engagement Banking Platform, marking a significant step in rearchitecting banking around the customer.

Being strategic about the way you consolidate and integrate your respective tech stacks is critical.

Sendcloud, Europe's leading shipping platform, appoints top Dutch marketer Mark Appel as CMO to aid in navigating global shipping challenges amid a competitive eCommerce environment.

Bank Muamalat Malaysia reveals major digital transformation with Google Cloud and Trinitium, adopting a fully cloud-based model to provide personalised, digital Islamic banking services.

Backbase appoints Chris Vanden Berghe as regional VP of technology for Asia Pacific to drive product development and expansion.

Traditional banks in the APAC region are rapidly developing digital wellness apps to keep up with nimbler digital-only competitors, a new study reveals.

APAC banks rush to bolster digital transformations post-pandemic amid revelations of technological gaps, with digital banks seeing triple customer growth.

Digital banking software provider, Backbase, has opened two new offices in Sydney and Melbourne to expand its presence in the ANZ region.

Backbase and Mambu have joined forces to offer a comprehensive SaaS banking solution, helping financial institutions modernise and improve customer engagement.