Black Friday stories - Page 2
AI reshapes loyalty, super apps & customer engagement
Tue, 30th Dec 2025
#
data protection
#
digital transformation
#
cx
AI is transforming loyalty from points to real-time, personalised journeys as super apps and agentic engagement engines rapidly take hold.
Australians turn Boxing Day focus to essentials, safety
Fri, 26th Dec 2025
#
phishing
#
email security
#
bnpl
Australians are reshaping Boxing Day, prioritising essentials, thrift and online safety over impulse spending amid cost-of-living strain.
Social media drives Black Friday sales surge in UK
Thu, 18th Dec 2025
#
digital transformation
#
cx
#
martech
Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.
Black Friday returns surge threatens brands' profits
Wed, 17th Dec 2025
#
uc
#
cx
#
martech
Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.
Retailers hit by 'Christmas Returns Hangover' surge
Wed, 17th Dec 2025
#
uc
#
data analytics
#
cx
Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
Understanding the holiday shopper: A retailer's guide to winning the season
Tue, 16th Dec 2025
#
cx
#
martech
#
partner programmes
Australian holiday shoppers are spending strategically, forcing retailers to sharpen promotions, personalise offers and boost in-store experience.
What holiday trading strength means for modern retail cyber readiness
Mon, 15th Dec 2025
#
data protection
#
cx
#
phishing
Cyber Weekend spending of AUD $6.8 billion shows retail's strength, but AI-powered scams mean cyber readiness is now a peak-season necessity.
Softonic issues guide to avoid scams in festive sales
Tue, 9th Dec 2025
#
firewalls
#
data protection
#
vpns
Softonic issues festive-season guide warning of rising scams in fake shops, apps and delivery messages as online bargain hunting surges.
Infobip sees Black Friday rich messaging volumes surge
Tue, 9th Dec 2025
#
uc
#
cx
#
martech
Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.
Viral festival moment boosts demand for Huski flutes
Mon, 8th Dec 2025
#
e-commerce
#
amazon
#
social media
A viral festival clip of a top influencer sipping from a pink Huski champagne flute has sent global demand for the Kiwi drinkware brand soaring.
Avast warns of surge in fake online shops in Australia
Mon, 8th Dec 2025
#
phishing
#
physical security
#
email security
Avast flags 430,000 blocked visits to fake online shops in Australia, warning scam “ghost stores” will surge over summer sales and Christmas.
Australia Post campaign boosts Parcel Locker rewards
Mon, 8th Dec 2025
#
digital signage
#
cx
#
martech
Australia Post teams with The ICONIC and Oz Hair and Beauty, offering AUD $10 rewards to steer online shoppers towards Parcel Lockers.
UK sees world's highest Black Friday growth led by loyalty spend
Fri, 5th Dec 2025
#
cx
#
martech
#
ai
UK saw the highest global Black Friday growth at 16%, driven by loyalty spend, AI tools, and personalised retail experiences, outpacing US and ANZ markets.
Brands boost BFCM revenue by 38% with creative ad expansion
Fri, 5th Dec 2025
#
martech
#
ueba
#
e-commerce
Brands boosted Black Friday and Cyber Monday revenue by 38% year-on-year through varied creative ads, despite only a 13% rise in ad spend, analysis shows.
Black Friday searches hit 33.5bn as shoppers favour value & pets
Fri, 5th Dec 2025
#
genai
#
ai
#
online shopping
Black Friday searches hit 33.5bn, with pet products surging 81% and shoppers favouring value, wellness, and early deals over luxury goods this year.
US online sales hit USD $14.25 billion on Cyber Monday 2025
Thu, 4th Dec 2025
#
gaming
#
martech
#
smart home
US online sales reached a record USD $14.25 billion on Cyber Monday 2025, driven by strong discounts and a surge in mobile shopping activity.
Poor service could cost Australian retailers AUD $66 billion
Fri, 28th Nov 2025
#
cx
#
martech
#
risk & compliance
Australian retailers risk losing AUD $66 billion this peak season as 41% of consumers cut spending after poor service experiences, warns Qualtrics research.
Friendly fraud set to surge by 25% over peak holiday shopping days
Fri, 28th Nov 2025
#
martech
#
commerce systems
#
ai
Friendly fraud is set to rise by 25% over the peak holiday shopping days, with transactions averaging USD $291, costing retailers billions globally.
Australian retailers face holiday surge in cyber scams & threats
Fri, 28th Nov 2025
#
ransomware
#
mfa
#
phishing
Australian retailers brace for a spike in cyber scams and sophisticated attacks exploiting the busy holiday shopping season, warns cybersecurity experts.
LG unveils Black Friday appliance deals with up to 50% off
Fri, 28th Nov 2025
#
displays
#
online shopping
#
black friday
LG offers up to 50% off selected home appliances, TVs and monitors for Black Friday, with extra perks for members buying online in Australia until early December.