ChatGPT stories - Page 17
CXone used by more than one million agents and supervisors
Fri, 17th Mar 2023
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uc
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cx
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martech
NICE has announced that CXone has more than one million agents and supervisors using the complete breadth of its functionality.
New Relic integrates MLOps capability that monitors OpenAI's GPT
Thu, 16th Mar 2023
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ai
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apm
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software development
With two lines of code, engineering teams can monitor OpenAI completion queries while simultaneously tracking performance and cost metrics in real-time.
Exclusive: Zoho owes Aussie success to its partner network
Tue, 14th Mar 2023
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ai
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partner programmes
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sales
Zoho launched in Australia in 2019 and has launched numerous new apps, created many new jobs and grown its customer base in the region exponentially.
Why AI-augmented testing is a developer’s superpower
Fri, 10th Mar 2023
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devops
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apm
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ai
AI has been captivating our imaginations for a while now, but the main point of difference today is that the technology is no longer considered a novelty.
Salesforce launches Einstein GPT, a world first in AI CRM tech
Wed, 8th Mar 2023
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crm
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data analytics
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martech
Salesforce has officially launched Einstein GPT, the world's first generative AI CRM technology, which delivers AI-created content across key interactions.
IWD 2023: Why automation great for Local Government and their rate payers
Wed, 8th Mar 2023
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it automation
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iwd
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local government
The move to remote work was a seismic shift in the way their projects were managed and delivered for both staff and external consultants.
IWD 2023: Can AI help to address gender bias in technology?
Wed, 8th Mar 2023
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martech
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dei
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ai
There's a lot of buzz about ChatGPT right now. I've been testing out the technology and wondering where this innovation will take us.
ChatGPT's AI revolution has enterprises rethinking their IT automation strategy
Fri, 3rd Mar 2023
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it automation
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ai
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developers
With Microsoft and Google officially in an AI arms race, many enterprise IT leaders are being forced to rethink their approaches to AI and automation.
Cybercriminals using ChatGPT to generate scams – report
Fri, 3rd Mar 2023
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cybersecurity
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email security
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ai agents
Cybercriminals are using ChatGPT to create deepfake chatbots, phishing campaigns and malware, according to a new report.
Revolutionise your marketing strategy in 2023 with these AI tools
Tue, 28th Feb 2023
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ai
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workflow solutions
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productivity
If you're a content creator, a marketer, or a business owner, there are numerous AI tools available that can aid you in your day-to-day work.
Caught in the crosshairs: Tech sector a major target of ransomware
Thu, 23rd Feb 2023
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ransomware
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cybersecurity
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kroll
The technology sector was a major target of ransomware in Q4 2022; and large IT providers are likely to be targeted in 2023.
ConnectWise first MSP software vendor to integrate with ChatGPT
Wed, 15th Feb 2023
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ai
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it automation
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connectwise
ConnectWise has announced an integration with OpenAI’s ChatGPT, the cutting-edge generative AI language model, with its remote monitoring and management tools.
NICE launches a conversational CX with ChatGPT-enabled CXone
Wed, 1st Feb 2023
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uc
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cx
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martech
Integrating CXone Expert and OpenAI's generative modelling enables consumers to resolve issues with human-friendly automated self-service.
Microsoft announce general availability of Azure OpenAI
Tue, 24th Jan 2023
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public cloud
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datacentre infrastructure
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ai
Microsoft has revealed the general availability of its Azure OpenAI service in a continued effort by Microsoft to democratise AI services.
Programming, writing and research skills in hot demand
Fri, 6th Jan 2023
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ai
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software development
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ai agents
Programming, writing and research skills are dominating the freelance job market, according to the Fast 50 Q4 2022 Index.
Five tech trends for small businesses to watch in 2023
Thu, 15th Dec 2022
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fintech
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financial systems
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ai
Technology advancements are continuously reshaping not only the way we work but how organisations fundamentally operate across nearly every industry.