Citizens stories
Digital transformation boosts public sector accessibility in Australia
Tue, 16th Jan 2024
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uc
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digital transformation
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apm
Australian public sector's landscape revolutionised by digital transformation initiatives, according to a recent survey by Appian, despite challenges in data accessibility and workload reduction.
Scrumconnect Consulting accepted onto the Crown's Cloud Compute 2 framework
Tue, 19th Dec 2023
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smart home
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hybrid & remote work
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education, learning & training
Scrumconnect Consulting joins the Crown's Cloud Compute 2 framework, aiding the public sector in cloud strategies development.
Australia leads in global cybersecurity with phishing-resistant measures
Tue, 12th Dec 2023
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phishing
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email security
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passwordless
Australia adopts robust cybersecurity measures, leading global efforts in phishing-resistance, and positions as a prospective cybersecurity leader by 2030.
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DXC Technology appoints Lysandra Schmutter as Industry Leader for Federal Government in Australia
Mon, 20th Nov 2023
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public sector
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citizens
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talent
DXC Technology has appointed Lysandra Schmutter as Industry Leader for Federal Government in Australia, leveraging her 30 years' public sector experience.
Governments and citizens want simple, smooth, and secure interactions
Fri, 25th Aug 2023
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digital transformation
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biometrics
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genai
Governments still must deliver the services and the credentials that citizens require, offering both digital and physical options.
Global citizen services AI market sees rapid expansion
Wed, 17th May 2023
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ai
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healthtech
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agentic ai
The goal of citizen services is to make the government more responsive and accountable to the needs of its citizens.
The increasing importance of citizen developers
Thu, 20th Oct 2022
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digital transformation
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software development
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it professionals
The rise of citizen developers is being driven by a number of trends. One is the ongoing prevalence of digital transformation projects.
Why governments should invest in citizen engagement platforms
Mon, 20th Aug 2018
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government
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ict
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digital engagement
The Australian government is urged to invest in Citizen Engagement Platforms to close the digital gap, improve public trust, and streamline services.
Unisys says 49% of Australian citizens prefer online channels for government engagement
Wed, 28th Mar 2018
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edutech
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digital transformation
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government
Nearly half of Australians prefer to engage with government services online, driven by ease of access via PC, tablet or phone, says Unisys study.