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ConnectWise news stories

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Cybersecurity
ConnectWise reveals cybersecurity updates and partnerships
ConnectWise has unveiled new updates to its services and highlighted the importance of cyber insurance at its IT Nation Secure conference.
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Cloud
Ransomware hones in on MSPs for bigger payout, report finds
Top MSP trends and insights have been revealed in the 2022 ConnectWise MSP Threat Report - the MSP industry guide focused on cybersecurity.
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ConnectWise
Video: 10 Minute IT Jams - An update from ConnectWise
Greg Lalle joins us today to discuss the company's software suite for MSPs and reseller businesses, and what is happening in the A/NZ channel space currently.
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Digital Transformation
ConnectWise launches new virtual community for partners
Revered software company ConnectWise has announced a collaborative platform for its partners.
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Customer experience
ConnectWise bolsters CX portfolio with SmileBack acquisition
ConnectWise will now own and develop the SmileBack customer feedback system, which is designed specifically for the MSP market.
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VPN
Remote work will be driven by managed services going forward
Reflecting on the past year, it’s clear that remote work played a significant role in maintaining business operations across A/NZ.
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Cybersecurity
Seven key principles behind a robust cybersecurity practice
Here are seven critical questions that TSPs should ask of their cybersecurity practice to help protect customers.
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Cybersecurity
The Magnificent 7: Critical functions that underpin every cybersecurity practice
With this approach, technology services providers can build a robust cybersecurity practice that protects their customers’ businesses from cybercriminals.
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Cloud
ConnectWise expands APAC-focused team, extends partner support
The roles will also provide locally-based support for partners, expanding the footprint of ConnectWise significantly across Australia and New Zealand.
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Cyber Threats
ConnectWise and SentinelOne bring greater cybersecurity to TSPs
"We're proud to team up with SentinelOne and offer both of these EDR products available directly to our partners. Arming our partners with these critical cybersecurity tools is of the utmost importance.”
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Disaster Recovery
ConnectWise launches new BDR solution
The company says that with this new Backup and Disaster Recovery offering, NOC services can save up to 90% of partners’ time per month managing backups.
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Partner Programme
ConnectWise launches cybersecurity-based partner programme
“Cybersecurity will represent about 50% of a TSPs revenue by 2022—but it can be challenging for TSPs to know where to start."
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RMM
Making security a focal point when building an MSP
A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.
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Mergers and Acquisitions
ConnectWise snaps up Service Leadership, data-driven TSP consulting firm
With the acquisition of Service Leadership, ConnectWise intends to deliver a clear, data-driven path to higher performance, designed and tested by industry leading experts.
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Cybersecurity
ConnectWise launches bug bounty program to bolster cybersecurity strategy
“Crowdsourcing in this way represents a solid additional layer of security, and we clearly value the community's expertise and participation in helping us keep our products secure."
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Managed Services
SMBs seeking service providers in face of rising cyber threats
SMBs are struggling with their cybersecurity solutions, with three quarters worried about being the target of a cyberattack in the next six months, and 91% considering using or switching to a new IT service provider if offered a better option.
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Partnerships
ConnectWise acquires Continuum and ITBoost
Together, these moves aim to put more problem-solving resources, tools for efficiency, and fuel for growth in the hands of partners.
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Managed Services
New API improves Datto RMM integration with ConnectWise
When combined with the ConnectWise API, Datto RMM partners can maintain an integrated, scalable, and secure management platform without self-hosting.
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Compliance
ConnectWise launches new security assessment tool for MSPs
ConnectWise will also resell the Perch Community Defense Platform, purpose-built for MSPs.
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Remote Working
Opportunities abound with Connected Workspace revolution – are you ready?
Ingram Micro has provided an eBook that provides insights from key vendors to help partners flourish in this burgeoning industry.
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PaaS
Exeed adds ConnectWise software to managed services porfolio
The Kiwi-owned distie has expanded its offerings for MSPs with the ConnectWise suite of software.
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Managed Services
StorageCraft and ConnectWise announce new integrations serving MSP partners
The two companies say the offerings will allow MSPs to experience improved speed, scale and efficiency.
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Managed Services
Research - Market pressures causing MSPs to cut corners
New research reveals MSPs struggling to keep pace with the changing market face significant hurdles in the race to market share and grow profitably.
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Cloud
ConnectWise to double-down on A/NZ growth, according to Arnie Bellini
Bellini also announced the availability of the company's cloud management solution, ConnectWise Unite