Conversational AI stories - Page 3
Fortinet unveils FortiOS 8.0 with AI & quantum-safe
Last month
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firewalls
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network infrastructure
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hybrid cloud
Fortinet launches FortiOS 8.0, adding AI governance, flexible SASE deployment and post-quantum cryptography across its Security Fabric.
Adobe adds conversational AI tools to Photoshop, Firefly
Last month
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martech
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rpa
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erp
Adobe is baking chat-style AI assistants into Photoshop and Firefly, letting users edit and generate images simply by describing changes.
Denodo 9.4 boosts unified data access & AI at scale
Last month
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virtualisation
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data analytics
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digital transformation
Denodo Platform 9.4 targets production AI with unified governed data access, vector and MCP integration, plus a faster lakehouse engine.
Elastic says AI search & context now decide customer loyalty
Last month
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hybrid cloud
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data analytics
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digital transformation
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
SailPoint adds AI agent tools to identity security
Last month
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pam
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cloud security
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iam
SailPoint has added tools to govern AI agents, machine identities and privileged access as non-human accounts surge across cloud systems.
SailPoint unveils AI-driven adaptive identity security shift
Last month
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digital transformation
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pam
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cloud security
SailPoint revamps its platform around AI-driven adaptive identity security, promising real-time governance for human and machine access.
Salesforce unveils Agentforce AI tools for healthcare
Last month
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martech
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rpa
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risk & compliance
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
Origami launches chat-based AI tool for sales leads
Last month
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cx
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martech
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rpa
Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
Addepar unveils Addison AI to power wealth insights
Last month
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data analytics
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digital transformation
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fintech
Addepar launches Addison AI to give wealth managers trusted, natural language portfolio intelligence embedded across its platform workflows.
'Software is not dead', says Elastic CPO Ken Exner
Last month
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digital transformation
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cx
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martech
Elastic's Ken Exner insists “software is not dead” as the firm touts AI-powered search, context engineering and new agent-building tools.
Criteo becomes first adtech partner for ChatGPT ads
Last month
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cx
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martech
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personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
AI-era contact centres become strategic CX data hubs
Last month
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crm
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uc
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data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.
OpenAI unveils GPT-5.3 Instant with fewer refusals
Last month
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martech
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personalisation
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cdp
OpenAI unveils GPT-5.3 Instant, promising smoother, more direct ChatGPT conversations, fewer refusals and improved accuracy on web-sourced facts.
Privacy-first AI smart glasses run models on-device
Last month
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wearables
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data protection
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edge computing
Brilliant Labs' Halo glasses will run vision and voice AI on-device via partners Neuphonic and TheStage AI, promising faster, more private wearables.
Netskope launches NewEdge AI Fast Path to cut latency
Last month
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firewalls
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hybrid cloud
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digital transformation
Netskope unveils NewEdge AI Fast Path to speed secure enterprise traffic to major AI clouds, cutting latency for chatbots and agents.
Chaty links AI voice receptionist with ROLLER bookings
Last month
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digital transformation
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cx
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martech
Chaty links its AI voice receptionist to ROLLER, letting attractions take bookings, payments and manage calls automatically around the clock.
Infobip unveils AgentOS to power AI-first customer service
Fri, 27th Feb 2026
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uc
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data analytics
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digital transformation
Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.
Carsales adds AI voice search to simplify car hunting
Fri, 27th Feb 2026
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digital transformation
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biometrics
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cx
Carsales has added AI Voice Search to its iOS app, letting Australians find cars by speaking natural phrases, with Android to follow soon.
Sinch unveils AI agent tools for customer engagement
Fri, 27th Feb 2026
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uc
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data protection
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digital transformation
Sinch unveils AI agent tools to orchestrate customer interactions across messaging, email and voice, promising flexible, channel-agnostic deployment.
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Fri, 27th Feb 2026
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uc
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smart cities
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digital transformation
ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.