CFOtech Australia - Technology news for CFOs & financial decision-makers

Conversational AI stories - Page 3

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Fortinet unveils FortiOS 8.0 with AI & quantum-safe

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firewalls
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network infrastructure
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hybrid cloud
Fortinet launches FortiOS 8.0, adding AI governance, flexible SASE deployment and post-quantum cryptography across its Security Fabric.
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Adobe adds conversational AI tools to Photoshop, Firefly

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martech
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erp
Adobe is baking chat-style AI assistants into Photoshop and Firefly, letting users edit and generate images simply by describing changes.
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Denodo 9.4 boosts unified data access & AI at scale

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virtualisation
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data analytics
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digital transformation
Denodo Platform 9.4 targets production AI with unified governed data access, vector and MCP integration, plus a faster lakehouse engine.
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Elastic says AI search & context now decide customer loyalty

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hybrid cloud
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data analytics
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digital transformation
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
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SailPoint adds AI agent tools to identity security

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pam
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cloud security
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iam
SailPoint has added tools to govern AI agents, machine identities and privileged access as non-human accounts surge across cloud systems.
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SailPoint unveils AI-driven adaptive identity security shift

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digital transformation
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pam
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cloud security
SailPoint revamps its platform around AI-driven adaptive identity security, promising real-time governance for human and machine access.
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Salesforce unveils Agentforce AI tools for healthcare

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martech
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rpa
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risk & compliance
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
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Origami launches chat-based AI tool for sales leads

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cx
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Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
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Addepar unveils Addison AI to power wealth insights

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data analytics
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digital transformation
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fintech
Addepar launches Addison AI to give wealth managers trusted, natural language portfolio intelligence embedded across its platform workflows.
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'Software is not dead', says Elastic CPO Ken Exner

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digital transformation
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cx
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martech
Elastic's Ken Exner insists “software is not dead” as the firm touts AI-powered search, context engineering and new agent-building tools.
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Criteo becomes first adtech partner for ChatGPT ads

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cx
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martech
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personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
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AI-era contact centres become strategic CX data hubs

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crm
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uc
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data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.
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OpenAI unveils GPT-5.3 Instant with fewer refusals

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martech
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personalisation
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OpenAI unveils GPT-5.3 Instant, promising smoother, more direct ChatGPT conversations, fewer refusals and improved accuracy on web-sourced facts.
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Privacy-first AI smart glasses run models on-device

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wearables
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data protection
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edge computing
Brilliant Labs' Halo glasses will run vision and voice AI on-device via partners Neuphonic and TheStage AI, promising faster, more private wearables.
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Netskope launches NewEdge AI Fast Path to cut latency

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firewalls
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hybrid cloud
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digital transformation
Netskope unveils NewEdge AI Fast Path to speed secure enterprise traffic to major AI clouds, cutting latency for chatbots and agents.
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Chaty links AI voice receptionist with ROLLER bookings

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digital transformation
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cx
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martech
Chaty links its AI voice receptionist to ROLLER, letting attractions take bookings, payments and manage calls automatically around the clock.
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Infobip unveils AgentOS to power AI-first customer service

Fri, 27th Feb 2026
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uc
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data analytics
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digital transformation
Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.
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Carsales adds AI voice search to simplify car hunting

Fri, 27th Feb 2026
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digital transformation
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cx
Carsales has added AI Voice Search to its iOS app, letting Australians find cars by speaking natural phrases, with Android to follow soon.
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Sinch unveils AI agent tools for customer engagement

Fri, 27th Feb 2026
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uc
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data protection
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digital transformation
Sinch unveils AI agent tools to orchestrate customer interactions across messaging, email and voice, promising flexible, channel-agnostic deployment.
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ServiceNow unveils Autonomous Workforce & EmployeeWorks

Fri, 27th Feb 2026
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uc
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smart cities
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digital transformation
ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.