CFOtech Australia - Technology news for CFOs & financial decision-makers
Australia

Customer Success stories - Page 21

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Versent appoints Jordan Greig as General Manager for New South Wales, Queensland & New Zealand

Fri, 11th Nov 2022
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cloud services
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versent
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servian
Versent appoints Jordan Greig as GM for NSW, Queensland and New Zealand. He brings 15 years of professional services experience to the role.
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Freshworks launches collection of updates powered by AI

Thu, 10th Nov 2022
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cx
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martech
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ai
Product updates include AI-powered support features to help agents improve response times, and embedded AI to help sales and marketers increase productivity.
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Video: 10 Minute IT Jams - An update from Versent

Wed, 9th Nov 2022
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digital transformation
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cloud services
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engineering
TechDay's 10 Minute IT Jams interviews Dean Robinson, Managing Director for modern run at Versent, on their modern build and modern run engineering framework.
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Cydarm appoints Phil Cole as Technical Account Manager

Fri, 4th Nov 2022
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education, learning & training
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suncorp group
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engineering
Cydarm Technologies has appointed Phil Cole as Technical Account Manager. He will support customers with technical needs to enhance their cyber resilience.
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blueAPACHE appoints James Bubbers as General Manager Experience

Fri, 4th Nov 2022
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cx
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martech
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hcm
The company has launched a new experience business unit to support its scale for global growth and continuing effort to drive customer success.
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Freshworks integrates conversational AI in CX/CRM solutions

Fri, 4th Nov 2022
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crm
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uc
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cx
The upcoming launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle.
Cloud pro

Datacom becomes first VMware sovereign cloud provider for ANZ

Wed, 2nd Nov 2022
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virtualisation
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data protection
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it automation
By working with VMware sovereign cloud providers like Datacom, customers can gain the benefits of data residency and additional control.
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Infor appoints Terry Smagh as Senior Vice President & General Manager for Asia Pacific & Japan

Fri, 28th Oct 2022
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saas
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data analytics
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supply chain
Infor appoints seasoned expert Terry Smagh as Senior VP and GM for their Asia Pacific and Japan region, responsible for driving growth and customer success.
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HMD Global appoints Brenden Folitarik as APAC Country Manager

Fri, 28th Oct 2022
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uc
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samsung
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vodafone
Brenden Folitarik appointed as Country Manager for Australia, New Zealand and Pacific Islands for Nokia's smartphone and audio portfolio.
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NICE receives top Gartner scores for Digital Customer Service Centre

Wed, 26th Oct 2022
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uc
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contact centre
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customer service
NICE receives top scores for Digital Customer Service Centre in Gartner's 2022 Critical Capabilities for CCaaS report.
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Versent appoints Gavin Wilkie as Chief Financial Officer

Fri, 21st Oct 2022
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strategy
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versent
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modernisation
Versent appoints Gavin Wilkie as CFO, bringing over 20 years of experience, while Gabriele Famous joins the board as Non-Executive Director.
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SurgeX appoints Jeff Mackey as Sales Application Engineer

Fri, 7th Oct 2022
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education, learning & training
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job moves
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surgex
SurgeX has appointed Jeff Mackey as Sales Application Engineer, using his 40 years' AV experience to support sales and customer success.
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Epsilon appoints Sungjoon Choi as Chief Financial Officer

Fri, 7th Oct 2022
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uc
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network infrastructure
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kt corp
Epsilon appoints Sungjoon Choi as Chief Financial Officer, bringing over 20 years of industry and financial expertise to support global growth.
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Domo appoints Brad Kasell as Principal Technology Strategist for APAC

Fri, 7th Oct 2022
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data protection
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data analytics
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cx
Domo, the cloud-based platform, appoints Brad Kasell as Principal Technology Strategist for APAC to drive the purpose-built technology brand in the region.
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Trellix set to launch new unified partner program in 2023

Fri, 30th Sep 2022
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partner programmes
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ai security
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xdr
Trellix announces Trellix Xtend, a partner program designed to boost profitability and growth in its global partner ecosystem.
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Exclusive: Uniphore shares how Conversational AI can be the key to business success

Fri, 30th Sep 2022
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uc
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martech
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partner programmes
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
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Nintex honours APAC partners with 2022 awards announcement

Thu, 29th Sep 2022
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digital transformation
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partner programmes
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rpa
The company says Nintex Partner Award winners were selected based on measurable, high-impact business results and continuous process improvements.
Anna

New kid on the block: How your business can build up its online marketplace expertise

Tue, 27th Sep 2022
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crm
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cx
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martech
Building a successful online marketplace requires a skilled team and the right technology, says Marketplacer executive Anna Trifonopoulos.
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BitTitan appoints Tosin Vaithilingam as Senior Solution Architect

Fri, 23rd Sep 2022
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uc
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data analytics
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digital transformation
BitTitan hires Tosin Vaithilingam as Senior Solution Architect in Hong Kong, bringing significant engineering and migration expertise to APAC customers.
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Exclusive: Zoom shares insight into growing channel presence across ANZ

Thu, 15th Sep 2022
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uc
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partner programmes
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zoom
Zoom has had a steady sales presence across Australia and New Zealand since 2017 and has since started to pave its own unique channel strategy in the region.