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NICE unveils CXone Mpower for AI-driven service automation
Unified Communications

NICE unveils CXone Mpower for AI-driven service automation

NICE has launched CXone Mpower, a groundbreaking platform designed to automate customer service processes through advanced AI integration.

By Sean Mitchell • 2 min read • Wed, 23rd Oct 2024
Leveraging architecture mining for enhanced cloud management
Storage

Leveraging architecture mining for enhanced cloud management

Architecture mining technologies are revolutionising cloud management, providing critical insights into security, cost control, and infrastructure optimisation.

By Felix Berndt • 4 min read • Mon, 3rd Jun 2024
Forsta's Retail HX boosts brand perception, unites CX data
Marketing Technologies

Forsta's Retail HX boosts brand perception, unites CX data

Forsta's research reveals comprehensive CX management significantly enhances brand perceptions and revenue growth.

By Shannon Williams • 3 min read • Wed, 15th May 2024
Calian leaders provide key insight into vital cybersecurity trends
Advanced Persistent Threat Protection

Calian leaders provide key insight into vital cybersecurity trends

Leaders from Calian IT and Cyber Solutions shed light on key cybersecurity trends at the 2024 USA | RSA Conference.

By Tom Raynel • 2 min read • Fri, 10th May 2024
Industrial Defender unveils vulnerability management tool
Threat intelligence

Industrial Defender unveils vulnerability management tool

Industrial Defender launches its risk-based vulnerability management solution, designed to streamline vulnerability identification and prioritisation.

By Shannon Williams • 2 min read • Thu, 4th Jan 2024
Infosys helps Aussie banks complete digitalisation project
Microsoft

Infosys helps Aussie banks complete digitalisation project

Infosys has announced the completion of the foundation phase of a major digital program for Bendigo and Adelaide Bank, one of Australia's biggest banks.

By Kaleah Salmon • 3 min read • Tue, 18th Jul 2023
Video: 10 Minute IT Jams – Who is Cohesity?
Software-as-a-Service

Video: 10 Minute IT Jams – Who is Cohesity?

TechDay's 10 Minute IT Jams explores Cohesity's data management focus and its offerings in the Asia-Pacific region.

By Sara Barker • 5 min read • Thu, 17th Sep 2020

Stories from Other Regions

Data consolidation stories