Digital Employee stories

Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.

Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.

ControlUp unveils DaaS IQ for Azure Virtual Desktop, promising tighter cost controls, automated scaling and simpler management for large estates.

ControlUp and Intel team up to surface hardware-level warnings in desktop monitoring, aiming to spot PC issues before staff notice them.

HP rolls out new AI-driven security and management features for commercial PCs and printers, including hardware defences against TPM bus attacks.

Omnissa warns AI tools are surging across workplace devices while patching, encryption and stability gaps widen, especially in regulated sectors.

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.

Firstup unveils new personalisation tools to tailor employee homepages, refine content targeting and expand analytics for HR integrations.

ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

Forrester predicts AI-native clouds will reap USD $20 billion and digital workers will reshape enterprise software and development by 2026.

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.

Australian firms lose 1.3 workdays monthly per employee to tech issues, causing revenue losses and higher staff turnover, says new industry research.

ControlUp has launched customisable dashboards in its ONE platform, offering real-time and historical data insights to enhance digital employee experience management.

TeamViewer and Salesforce have unveiled an AI-powered integration for IT support, aiming to streamline remote assistance and boost digital workplace productivity.

Over 40% of devices globally, including 38% in Australia, still run Windows 10 as Microsoft support ends in mid-October, raising cybersecurity risks.

ControlUp ONE has earned AWS Foundational Technical Review approval and launched on AWS Marketplace to boost secure, efficient digital employee experiences.

Omnissa has been named a Leader in Gartner's 2025 Magic Quadrant for Desktop as a Service for the third year running, praised for top scores in critical capabilities.