Digital services stories

Local government reform in England demands CIOs overcome tech and process challenges to ensure smooth service delivery during major council restructures.

Version 1 has secured a GBP £95 million contract to upgrade and support digital services for Scotland’s rural Agriculture and Rural Economy Directorate over seven years.

Zensar Technologies will spearhead the Post Office's two-year digital modernisation, enhancing user-friendly services and replacing legacy systems across the UK.

VFS Global partners with SAP to develop AI-driven digital solutions, enhancing cross-border mobility and citizen services globally for 69 governments.

Primer launches 'Primer for Growth' to help start-ups tackle payment hurdles with free access to its advanced payment tools for one year.

StarHub celebrates 25 years of advancing Singapore’s digital landscape with activities, prizes, and exclusive NBA streaming for customers and the community.

Skyfire and Cequence Security partner to enable secure, compliant access and transactions for AI agents across digital services globally.

DEPT has been named Adobe's Digital Strategic Innovation Partner of the Year in India for its pioneering use of Adobe solutions and digital inclusivity efforts.

Tuned Global and Zetaris partner to offer real-time, AI-driven music streaming analytics without data migration, boosting insights and combating fraud.

Certinia's Spring '25 release enhances AI-driven tools to boost foresight, flexibility, and project visibility for services organisations, improving staffing and customer insights.

Cantarus acquires London-based CRM specialist FlexRM to enhance digital services for sectors including non-profits, public sector, and membership organisations.

Singapore's Travelgoogoo launches Travelgoogoo365, offering a £14 annual global eSIM membership with unlimited messaging across 123 destinations worldwide.

A new study reveals 57% of Australians say better government customer service could sway their vote, with 9.8 million hours spent on hold to agencies in 2024.

In light of rising cyberattacks, Australian councils are urged to consider Managed Security Service Providers essential for robust cybersecurity and public trust.

Australian Pharmaceutical Industries has launched myAPI, a new eCommerce platform designed to enhance digital services for over 4,000 pharmacy clients.

The rise of AI threatens traditional technology consulting models, reshaping digital transformation strategies and emphasising the need for skilled, co-located teams.

Global Cloud Xchange has rebranded as FLAG, aiming to enhance its subsea, edge data centres, and cable landing stations investment across diverse regions.

Getronics has secured its place in the 2025 Gartner Magic Quadrant for Outsourced Digital Workplace Services for the fourth consecutive year, recognised as a Niche Player.

Cyberattacks on Australian local councils are surging, with under half providing essential cybersecurity training, leaving systems vulnerable to breaches.

Yubico's Geoff Schomburgk calls for broader protections under Australia's Scam Prevention Framework Bill, highlighting significant security gaps across various industries.