CFOtech Australia - Technology news for CFOs & financial decision-makers

EX / Employee Experience stories

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Qualtrics appoints Gurdeep Singh Pall as AI Strategy President
Last week
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microsoft
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voip
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contact centre
Qualtrics, renowned experience management firm, welcomes Gurdeep Singh Pall as its first-ever President of AI Strategy. The former Microsoft executive will steer the AI-enriched evolution of experience management for customers and employees.
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Accelerate global growth with an agile HR strategy
Last week
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payroll systems
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digital music
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cx
Business growth can be optimised by adopting an agile HR approach, enhancing speed and flexibility in response to global market shifts, according to a study and leading companies' practices.
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Coveo unveils new GenAI tools to enhance digital experience journeys
This month
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martech
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cdp
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ai
Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.
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RingCentral unveils RingEX, an AI-integrated business phone system
Last month
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cx
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martech
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ai
RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.
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Vivup & Perkbox announce merger to boost UK employee benefits sector
Last month
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apac
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mental health
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m&a
Health and wellbeing providers Vivup and Perkbox reveal a merger backed by Great Hill Partners, striving for an all-in-one solution for UK employee benefits and wellbeing.
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Oracle introduces generative AI to Fusion Cloud Applications Suite
Last month
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cloud services
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payroll systems
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cx
Oracle is integrating generative AI into its Fusion Cloud Applications Suite to improve decision-making and user experience.
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Singapore staff favour hybrid work models, study shows
Last month
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wfh
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remote working
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productivity
The majority of Singaporean professionals have voiced strong preferences for hybrid or entirely remote work, despite company endeavors to increase office attendance, a Global Workplace Guide survey reveals.
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Oracle shows new generative AI for Fusion Cloud Applications Suite
Last month
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cloud services
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payroll systems
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cx
Oracle debuts generative AI features designed to enhance decision-making and user experiences across its Fusion Cloud Applications Suite, showcased at Oracle CloudWorld London.
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Half of firms struggling to hire cybersecurity experts
Last month
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cybersecurity
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kaspersky
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certification
Nearly half of global companies take over six months to employ a qualified cybersecurity professional, a Kaspersky study reveals.
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Medallia appoints Ben Brewer as new Chief Revenue Officer
Last month
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cx
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martech
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app development
Medallia, a global leader in customer and employee experience, appoints industry veteran, Ben Brewer, as its new Chief Revenue Officer, leveraging his extensive experience in tech firms.
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Sejal Patel Daswani joins Deputy as CPO, marking 80% women leadership
Last month
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martech
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commerce systems
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payment gateways
Sejal Patel Daswani has been appointed as chief people officer by shift worker platform Deputy, increasing women in senior roles to 80%, signalling significant gender shift in the C-suite.
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IPI becomes first UK Avaya partner with cloud specialisation accreditation
Mon, 26th Feb 2024
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bi
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big data
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cloud services
IPI, a London-based tech firm, becomes the first UK partner to receive Avaya's cloud specialisation accreditation, places the tech firm in a unique position to assist businesses transitioning to Avaya's cloud-based platform.
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Kerzner Group launches Unily's iKonnect app for enhanced staff communication
Tue, 13th Feb 2024
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cx
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martech
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ai
Kerzner Group has unveiled iKonnect, Unily's new mobile-first app, revolutionising internal communications for the 70% of its 15,000-strong workforce who are frontline employees without regular access to computers.
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Steve Winningham appointed as IPI's non-exec chairman
Thu, 8th Feb 2024
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cloud services
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cx
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martech
Contact centre specialist, IPI, has appointed seasoned industry professional Steve Winningham as its non-exec chairman to facilitate its future growth following an investment by Ethos Partners.
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Medallia unveils AI breakthroughs for personalised CX
Wed, 7th Feb 2024
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martech
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cx
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ai
Medallia reveals four AI innovations at its Experience 24 conference, offering game-changing methods of personalising customer and employee experiences.
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Skills shortage impairs Singapore's tech growth, reveals salary guide
Wed, 7th Feb 2024
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big data
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testing
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bi
New research by Morgan McKinley reveals Singapore's tech growth held back in 2023 due to a shortage of skilled candidates, with 76% of hirers finding recruitment competitive.
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BeyondTrust reports substantial growth & ongoing innovation in 2023
Wed, 7th Feb 2024
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cloud services
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public cloud
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pam
BeyondTrust reports notable growth in 2023, with over 80% recurring revenue and approximately 40% subscription ARR growth, bolstered by industry-leading customer satisfaction and retention rates.
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Workhuman launches Admin Hub enhancing Programme Managers' experience
Fri, 2nd Feb 2024
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feedback
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workplace culture
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self-service
Workhuman aims to drive efficiency in administrative tasks with the launch of Admin Hub, enabling Programme Managers to concentrate on organisational tasks and culture enhancement.
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Dell launches AI-powered intelligent headsets for hybrid work
Thu, 1st Feb 2024
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cloud services
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voip
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contact centre
Dell Technologies unveils new intelligent headsets equipped with advanced AI technology, enhancing productivity and communication in the evolving landscape of hybrid work.
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Great Office Return sees 92% of firms initiate mandatory in-office policy
Tue, 30th Jan 2024
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inflation
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mental health
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cios
Amid the 2023 'Year of the Great Office Return', 92% of UK firms enacted mandatory in-office policies leading to 40% reinstating a full workweek, despite notable commuting costs and disruptions.
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ECI Software Solutions named a top employer in six nations
Fri, 26th Jan 2024
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workplace culture
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ex
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job seekers
ECI Software Solutions bags Great Place To Work 2024 certification for the sixth year running in the US and three consecutive years in five other countries, affirming its top employer status.
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Generative AI's leap and how 2024 will see a focus on security & ROI
Thu, 18th Jan 2024
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cx
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blockchain
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martech
Generative AI looks set to dominate 2024 as enterprises increase their core IT spend on its solutions, with a renewal of basic security measures and drive for ROI amid emergent trends such as smart cloud strategies and digital workplace technologies.
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Aussie workers miss out on billions due to complicated expense claims
Wed, 17th Jan 2024
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hcm
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payroll systems
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holiday season
Survey reveals 44% of Aussie workers regularly fail to claim expense reimbursements, missing out on billions and increasing workplace stress.
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Tiny Happy HR leverages data analytics to enrich work experience
Wed, 3rd Jan 2024
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big data
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bi
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data analytics
Tiny Happy HR utilises sophisticated data analytics to advance the future of work, fostering an optimised, inclusive, and fulfilling workplace environment.