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Technology news for Australian CFOs and financial decision-makers

Employee Experience news stories

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Digital
Ivanti puts spotlight on power of employee digital experiences
The report revealed that 49% of employees are frustrated by the tech and tools their organisation provides and 64% believe this impacts morale.
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Samsung
Monitors are an excellent incentive for getting employees back
The pandemic has taught us that hybrid working is a lot easier than we would’ve thought, so how can the office be made to feel as comfortable as home? The answer could be staring you in the face right now.
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Healthcare
Workday winning on culture and family focus
This family-first approach sees all employees receive access to family-wide private healthcare cover, as well as income protection and life insurance policies.
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Remote Working
RMIT Online identifies new trend dubbed 'the office clash'
As most companies return to work in post-restriction Australia, the conflict about the office's role between business leaders and employees is growing.
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Infosys
Consumer relationships with digital services continues to change
Two years of pandemic-induced reliance on technology for work has altered our relationship with digital apps and services, new research has found.
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Employee Experience
Zendesk launches customer service and employee experience offering
"Zendesk is helping businesses embrace this new generation of conversational customer relationship management and turn customer service into growth.”
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UiPath
Employee retention increasingly important - automation may help
"Technologies like automation can free workers time, enable a better work-life balance, and create vastly improved efficiencies."
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Cryptocurrency
Workday helps Swyftx make the right people decisions
Australian-owned and operated cryptocurrency exchange, Swyftx, uses Workday's Voice of the Employee platform to properly listen to employees.
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Workday
The Warehouse Group implements Workday tools to hear employee voices
The Warehouse Group has implemented the Workday Peakon Employee Voice listening platform to help them hear and connect with every team member and actively address ongoing feedback.
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Customer experience
Five ways to deliver the total experience to customers
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?
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Artificial Intelligence
How businesses are turning their financial data into a superpower
The growing need to modernise business processes with smart technologies means organisations worldwide are embracing AI, cloud and data initiatives.
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Remote Working
Ivanti study reveals employee sentiments about future of work
Focusing on technologies that improve employee and IT experiences is critical for ‘future of work’ success and retaining talent.
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Cloud
OpenText launches latest iteration of Cloud Editions
OpenText has launched CE 22.1 featuring new innovations to help organisations leverage information for digital business transformations.
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Remote Working
Why HR is becoming increasingly more strategic for business
Data-driven decision-making, employee experiences and the rise of HXM. The function of HR is becoming far more strategic to businesses.
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Sustainability
The coaching platform that's worked with Coca Cola, Lacoste and European Bank acquires Klaiton
CoachHub has acquired the coaching division of market leader Klaiton, consolidating its position in digital coaching.
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Cloud
Ivanti launches integrated solutions to enhance EX and secure workplaces
"These new releases automate and simplify complicated workflows, resulting in a better employee experience and helping organisations achieve a strong security profile.”
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Employee Experience
Global IT company named best employer in Australia and 16 other countries
A global internet technology company has taken the top spot as the best employer in Australia and 16 other countries.
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Digital Transformation
Employee experience to take on even greater importance in 2022
"In 2022, the user experience will become paramount for true digital adoption as while technology is indeed digital, users are human."
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Microsoft
Empired launches new app to reduce human error and improve security
The Empired User Secure Score works alongside Microsoft Teams, to give organisations a bird’s eye view of the level of security compliance from their team.
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Surveillance
VMware research shows employee surveillance could increase staff turnover
An increase in remote monitoring measures could threaten the rise in employee performance and trust within new hybrid working models, according to a new study by VMware.
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Cloud
Skillsoft finds IT salaries rose 10% in APAC during 2021
Skillsoft has released its latest annual report exploring skills gaps, training and development, compensation, and job satisfaction in the IT industry. 
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Unified Communications
Zscaler launches 'digital experience' solution for better unified comms
"Zscaler Digital Experience addresses the three biggest challenges that prevent seamless collaboration for the hybrid workforce: siloed user data, limited legacy monitoring tools, and a lack of analytics and workflows."
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Collaboration
Poly updates its Microsoft Teams Room Solutions, enhances global collaboration
The solutions are designed to provide a consistent experience for all participants with pro-grade audio, video and Poly DirectorAI technology, ultimately fuelling equitable collaboration experiences, the company states.
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Remote Working
Business leaders and employees disagree on the future of work
Business leaders are significantly more satisfied with how they have adjusted to new working norms than employees, new research has revealed.