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Gen Z Stories - Page 2

Australian Stories

Gen Z stories

Australians skip dryers in winter over energy costs
Internet of Things

Australians skip dryers in winter over energy costs

Rising power bills are pushing many households to dry clothes indoors, with 62% of Australians avoiding dryers in winter, survey data shows.

By Mark Tarre • 4 min read • Last month

Global Stories

Gen Z stories

Why internal mobility is APAC'S broken growth engine
Productivity

Why internal mobility is APAC'S broken growth engine

Employees across APJ are missing clear career pathways, fuelling attrition, slower hiring and weaker leadership pipelines as internal mobility stalls.

By Brenton Smith • 5 min read • This month
Shoppers take longer to buy as summer sales lose pull
Customer Experience

Shoppers take longer to buy as summer sales lose pull

Urgent discounts are failing to speed up purchases, with most shoppers consulting multiple sources and many abandoning baskets over shipping fees.

By Joseph Gabriel Lagonsin • 4 min read • Last month
ExRobotics launches UL-certified inspection robot in US
Robotics

ExRobotics launches UL-certified inspection robot in US

North American oil and gas, LNG and chemical plants can now use a certified robot to cut risky manual inspections and downtime.

By Sean Mitchell • 3 min read • Last month
Salesforce launches AI commerce tools for retailers
Software-as-a-Service

Salesforce launches AI commerce tools for retailers

Retailers are being pushed to capture sales from AI assistants as Salesforce links its commerce software to ChatGPT and other platforms.

By Mark Tarre • 5 min read • Last month
Mastercard finds younger consumers driving circular commerce
Fintech

Mastercard finds younger consumers driving circular commerce

Younger shoppers are helping secondhand, rental and repair purchases outpace broader retail as affordability and trust outweigh green claims.

By Karen Joy Bacudo • 4 min read • Last month
SAP study finds AI agents shape Gen Z buying decisions
Customer Relationship Management

SAP study finds AI agents shape Gen Z buying decisions

Nearly half of Gen Z shoppers now use AI agents to help choose products, forcing brands to rethink how they reach buyers in peak trading periods.

By Sofiah Nichole Salivio • 3 min read • Last month

Stories from Other Regions

Gen Z stories

The algorithm can't replace the room
Customer Experience

The algorithm can't replace the room

As AI floods feeds with endless content, concerts and festivals are drawing record crowds from fans seeking scarce, shared moments.

By Matthew Gibbons • 4 min read • Last month
Amazon Prime tops US loyalty rankings, study finds
Customer Experience

Amazon Prime tops US loyalty rankings, study finds

Rewards are now swaying 91% of US shoppers to buy again, with Amazon Prime, Walmart+ and Starbucks Rewards topping loyalty rankings.

By Sofiah Nichole Salivio • 4 min read • Last month
AI freezes graduate hiring, threatening future leaders
Digital Transformation

AI freezes graduate hiring, threatening future leaders

Graduates are bearing the brunt as firms quietly halt entry-level hiring, leaving fewer first jobs and a thinner leadership pipeline.

By Rebecca Keenan • 6 min read • Last month
Britons wary of AI making shopping decisions for them
Customer Experience

Britons wary of AI making shopping decisions for them

Most Britons still want to control the final purchase, with 65% uncomfortable letting AI buy on their behalf, Dentsu found.

By Sofiah Nichole Salivio • 3 min read • Last month
Younger shoppers use AI & join deal days more often
Digital Transformation

Younger shoppers use AI & join deal days more often

Younger consumers are shaping retail deal days, with Gen Z and Millennials far more likely than Boomers to use AI tools and spend more.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Landmark's Alkami partnership lifts business banking
Digital Transformation

Landmark's Alkami partnership lifts business banking

Landmark Credit Union has turned a digital overhaul into growth, lifting business profiles above 7,800 and adding USD $150,000 in fee income.

By Karen Joy Bacudo • 4 min read • Last month
Wise launches Young Explorer debit card in Singapore
Fintech

Wise launches Young Explorer debit card in Singapore

Families in Singapore can now give children controlled access to overseas spending, with limits, monitoring and no foreign transaction fees.

By Karen Joy Bacudo • 4 min read • Last month
World Cup spending to hit GBP £4.5bn, warns survey
Customer Experience

World Cup spending to hit GBP £4.5bn, warns survey

Retailers face stock shortages as 84% of fans say they will travel for unavailable items, with average losses pegged at GBP £116,836.

By Sofiah Nichole Salivio • 4 min read • Last month
Gen Z tempted by unofficial World Cup ticket scams
Payment Technologies

Gen Z tempted by unofficial World Cup ticket scams

Younger adults are more exposed to fake ticket offers, with 19% of Gen Z saying they would buy World Cup seats from unofficial websites.

By Sean Mitchell • 4 min read • Last month
US survey finds refurbished devices face trust gap
Sustainability

US survey finds refurbished devices face trust gap

Clear warranties and return policies may be needed to turn US interest in refurbished gadgets into sales, the survey found.

By Joseph Gabriel Lagonsin • 4 min read • Last month