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Generation Y Stories - Page 2

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Generation Y stories

Understanding customer diversity key to omnichannel experience
Customer Relationship Management

Understanding customer diversity key to omnichannel experience

Millennials and Generation Z are transforming the customer experience, and businesses can only grow sustainability if they deliver what customers expect.

By Staff Writer • 3 min read • Thu, 5th Dec 2019
Will social data monitoring improve the Kiwi workplace?
Digital Transformation

Will social data monitoring improve the Kiwi workplace?

Nearly a third of workers are happy for their employer to have access to personal data, according to a report by PwC.

By Staff Writer • 2 min read • Thu, 21st Aug 2014

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Generation Y stories