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Gig economy stories

Delivery Hero cuts rider escalations with Twilio voice
Unified Communications

Delivery Hero cuts rider escalations with Twilio voice

Delivery Hero uses Twilio automated voice calls to cut rider contact by 25%, slash escalations over 60% and lift last-mile answer rates.

By Melania Watson • 4 min read • Wed, 28th Jan 2026
Online creators shift focus from ads to subscriptions
Data Analytics

Online creators shift focus from ads to subscriptions

Online creators turn from volatile ad deals to subscriptions, affiliates and paid events, bringing bigger paydays but trickier tax demands.

By Sean Mitchell • 4 min read • Mon, 26th Jan 2026
Learning marketplace Preply raises $150 million to fuel global AI push
eLearning

Learning marketplace Preply raises $150 million to fuel global AI push

Language learning platform Preply secures $150 million to boost AI tools and global growth, valuing the business at $1.2 billion.

By Catherine Knowles • 4 min read • Fri, 23rd Jan 2026
Outsized launches independent consulting squads in ANZ
DevOps

Outsized launches independent consulting squads in ANZ

Outsized rolls out pre-built independent consulting squads for ANZ banks, targeting AUD $200,000-AUD $2 million transformation projects.

By Sean Mitchell • 4 min read • Thu, 8th Jan 2026

Stories from Other Regions

Gig economy stories

Hnry & Volley launch QR open banking for sole traders
Fintech

Hnry & Volley launch QR open banking for sole traders

Hnry and Volley launch Scan to Pay using open banking, letting sole traders take QR code payments on the spot for a 35-cent flat fee.

By RNZ • 2 min read • Tue, 27th Jan 2026
Feijoa joins Fintech Lab to boost Kiwis' KiwiSaver
Fintech

Feijoa joins Fintech Lab to boost Kiwis' KiwiSaver

Feijoa joins Creative HQ's Fintech Lab to scale its round-up saving app, aiming to lift inconsistent KiwiSaver contributions nationwide.

By Kaleah Salmon • 2 min read • Fri, 23rd Jan 2026
More flexibility, less ghosting: Here's what the world of work will look like in 2026
Generative AI

More flexibility, less ghosting: Here's what the world of work will look like in 2026

By 2026, work will be more flexible and AI-driven, as tougher compliance, on-demand jobs and faster hiring reshape life for Kiwi workers.

By Neil Webster • 6 min read • Wed, 21st Jan 2026
Gen Z 'lily padding' forces UK employers to rethink careers
Human Capital Management

Gen Z 'lily padding' forces UK employers to rethink careers

Gen Z 'lily padding' is pushing UK employers to ditch rigid promotion ladders and design flexible, personalised career paths to retain staff.

By Sofiah Nichole Salivio • 6 min read • Wed, 21st Jan 2026
Traxlo brings pay-per-task gig work model to UK grocers
Licensing

Traxlo brings pay-per-task gig work model to UK grocers

Gig work platform Traxlo launches in the UK, offering grocery retailers pay-per-task staffing to tackle labour gaps and rising costs.

By Mark Tarre • 4 min read • Fri, 16th Jan 2026
Traxlo brings pay-per-task gig labour model to UK
Human Capital Management

Traxlo brings pay-per-task gig labour model to UK

Traxlo launches its pay-per-task gig labour platform in the UK, targeting grocery chains with task fees from GBP £3 to GBP £50.

By Melania Watson • 4 min read • Fri, 16th Jan 2026
Money now outweighs health as key to UK life satisfaction
Hybrid & Remote Work

Money now outweighs health as key to UK life satisfaction

Money has overtaken health, time and relationships as the main driver of life satisfaction in the UK, new research from Intuit shows.

By Sean Mitchell • 5 min read • Fri, 16th Jan 2026
Refer A Friend app pays users for local service leads
Small Business

Refer A Friend app pays users for local service leads

Refer A Friend launches an app that pays people commissions for referring local trades and services, charging businesses only per completed job.

By Mark Tarre • 4 min read • Thu, 15th Jan 2026
AI drives rise of solo 'Founder + AI' UK businesses
Software-as-a-Service

AI drives rise of solo 'Founder + AI' UK businesses

AI is fuelling a boom in solo UK “Founder + AI” ventures as entrepreneurs favour lean, automated operations over hiring staff.

By Kaleah Salmon • 3 min read • Mon, 12th Jan 2026
Gumtree partners ShipStation to power UK reCommerce shift
Digital Transformation

Gumtree partners ShipStation to power UK reCommerce shift

Gumtree taps ShipStation for first integrated delivery push as it shifts from local classifieds to a fully transactional UK marketplace.

By Sean Mitchell • 4 min read • Wed, 7th Jan 2026
Vinted side hustlers warned over surprise HMRC tax bills
Fintech

Vinted side hustlers warned over surprise HMRC tax bills

Vinted sellers risk surprise HMRC tax bills as booming side hustles push more Britons over the £1,000 self-assessment threshold.

By Karen Joy Bacudo • 4 min read • Tue, 6th Jan 2026
ClickMechanic named Growing Business of the Year
DevOps

ClickMechanic named Growing Business of the Year

ClickMechanic named Growing Business of the Year after 40%+ annual growth and directing over GBP £100 million to UK independent mechanics.

By Kaleah Salmon • 4 min read • Thu, 18th Dec 2025
UK senior freelancers drive AI adoption & work longer
Digital Transformation

UK senior freelancers drive AI adoption & work longer

UK freelancers over 50 are embracing AI and upskilling weekly, as many plan to extend their careers well beyond traditional retirement ages.

By Shannon Williams • 5 min read • Fri, 12th Dec 2025