Hospitality stories
Travellers increasingly using conversational search could redirect hotel bookings away from metasearch and OTAs as AI tools surface live rates.
The hotel group expects the new system to unify guest data and privacy controls across 640 properties, with full rollout due in 2026.
More than 180 attendees underscored rising demand for side-by-side ERP comparisons as buyers weigh cloud migration, AI and change risk.
Enterprises could cut truck rolls and outages as the new platform monitors in-building wireless networks continuously from deployment to optimisation.
Poor logins are pushing 68% of consumers to abandon or switch providers, as trust in AI and data handling lags sharply.
Demand for real-time security insights is pushing airports and public spaces towards AI tools that can analyse hundreds of cameras at once.
Quiq names Jen Grant chief marketing officer to steer strategy as enterprises move AI agents from pilots to large-scale customer use.
New Zealand small firms notch strongest sales in three years as December spending surges and easing interest rates speed up payments.
LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.
Humanforce appoints AI-driven growth specialist Cameron Partridge as Chief Growth Officer to spearhead global expansion and scale strategy.
Half of atis orders are already digital, and its first app will let customers collect points, skip queues and pre-order bowls.
Singapore’s digital economy faces rising pressure as attacks climbed 22% in March, far outpacing a 5% global decline.
The Cambridge startup has joined a shortlist of more than 900 firms vying for a national prize as it seeks more work from event operators.
AI tops CX investment plans, but few brands yet deploy proactive, predictive tools across channels, leaving omnichannel ambitions stalled.
Payment outages are threatening Canadian retail and hospitality, with disruptions exposing merchants to an estimated USD $7.6 billion a year.
Britannic and Vocala launch NetX SmartLink to give fleet-managed Alexa devices dedicated UK numbers and fully two-way calling.
New Zealand SMEs lifted staff hours but eased wage growth in January, leaning on existing rosters as they cautiously test post-holiday demand.
Emerge Digital renews its Gloucester Rugby deal, taking naming rights at Kingsholm and adding AI fan photo tech to boost hospitality.
Exactly.com trims processing fees after 23% turnover rise, targeting UK SMEs with local acquiring and lower-cost eCommerce payments.
Twilio and AEG broaden fan-tech tie-up, rolling out data-driven engagement across AXS, Crypto.com Arena and the LA Kings brand.
