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Hotels Stories

Australian Stories

Hotels stories

B2Bpay links points to Luxury Escapes travel rewards
Fintech

B2Bpay links points to Luxury Escapes travel rewards

Australian businesses can now turn routine payments into holiday bookings, as B2Bpay adds Luxury Escapes redemptions to its points scheme.

By Karen Joy Bacudo • 4 min read • This month
Your Reformer appoints new Chief Technology Officer
Software-as-a-Service

Your Reformer appoints new Chief Technology Officer

The connected fitness group is widening its subscription and software push as it expands across the US and Europe, with Jason Ellis joining to lead technology.

By Mark Tarre • 3 min read • This month

Global Stories

Hotels stories

Sage adds AI fraud checks to Intacct finance tools
Data Protection

Sage adds AI fraud checks to Intacct finance tools

Finance teams could spot suspicious invoices earlier as Sage Intacct gains AI fraud checks, alongside new billing and reporting tools.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
South East Asia & India launch loyalty industry body
Customer Relationship Management

South East Asia & India launch loyalty industry body

The new body seeks to help brands retain customers as Asia-Pacific loyalty spending is forecast to reach USD $141.8 billion by 2030.

By Karen Joy Bacudo • 4 min read • This month
Fraud prevention for hospitality leaders: Tackling hotel booking fraud
Data Protection

Fraud prevention for hospitality leaders: Tackling hotel booking fraud

Earlier checks on contact details could curb fake reservations, cut chargebacks and free hotel staff before rooms are wrongly blocked.

By Bobby Joseph • 6 min read • Last month
Disneyland Paris tops Europe travel brands on social media
Instagram

Disneyland Paris tops Europe travel brands on social media

Different content strategies are deciding which travel brands win attention, as TikTok and Instagram now reward sharply different campaigns.

By Regine Laguilles • 4 min read • Last month
Amex GBT launches Claude AI connector for bookings
Digital Transformation

Amex GBT launches Claude AI connector for bookings

Business travellers can now book policy-compliant flights and hotels inside Claude, as Amex GBT pushes AI agents from search to transactions.

By Joseph Gabriel Lagonsin • 4 min read • Last month
APT28-linked campaign hijacks hotel Wi-Fi for logins
Virtual Private Networks

APT28-linked campaign hijacks hotel Wi-Fi for logins

Corporate travellers at hotels and conference centres were quietly sent to fake Microsoft 365 pages after attackers took over guest Wi-Fi gateways.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Custom Travel Solutions wins Silver for AI customer support
Digital Transformation

Custom Travel Solutions wins Silver for AI customer support

Its AI overhaul has cut quality review time by 80% and lifted customer sentiment 11% since 2023, as travel support volumes rose.

By Sofiah Nichole Salivio • 3 min read • Last month
Cvent to return with Singapore conference on AI & growth
Software-as-a-Service

Cvent to return with Singapore conference on AI & growth

The fifth edition will spotlight how AI and event-led growth are reshaping planning, venue sourcing and revenue tracking for regional teams.

By Mark Tarre • 4 min read • Last month
Netchex launches AI HR teammates for deskless workers
Software-as-a-Service

Netchex launches AI HR teammates for deskless workers

Frontline employers could cut payroll errors and admin time as the early access rollout targets hotels, clinics and other deskless workplaces.

By Sofiah Nichole Salivio • 4 min read • Last month
Hospitality POS shifts to connected self-service platforms
Software-as-a-Service

Hospitality POS shifts to connected self-service platforms

Operators could lift spend and speed service as hospitality payments move from fixed terminals to connected platforms across venues.

By Sofiah Nichole Salivio • 4 min read • Last month
Akamai warns of surging bot attacks on APAC commerce
Data Protection

Akamai warns of surging bot attacks on APAC commerce

Asia Pacific retailers, travel firms and hotels face a 63% rise in bot attacks as AI tools and APIs widen exposure to fraud and disruption.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Hotels stories

Adobe says AI travel traffic to US sites jumps 119%
Digital Transformation

Adobe says AI travel traffic to US sites jumps 119%

Travellers are increasingly starting searches with AI, and travel sites that are hard for models to read may miss out on bookings.

By Sean Mitchell • 4 min read • Last week
Jakarta property market strengthens across sectors
Manufacturing

Jakarta property market strengthens across sectors

Stronger leasing and higher occupancy in Jakarta's offices, malls and warehouses signal a broad property recovery despite cautious pricing.

By Mark Tarre • 6 min read • Last week
Cashi launches stablecoin Visa card in public beta
Fintech

Cashi launches stablecoin Visa card in public beta

Users in more than 100 countries can now spend USDT or USDC through a virtual Visa card as Cashi begins its public beta.

By Karen Joy Bacudo • 4 min read • This month
Zyxel boosts staff Wi-Fi at Maldives Marriott resort
Digital Transformation

Zyxel boosts staff Wi-Fi at Maldives Marriott resort

Staff accommodation across five blocks now has room-level coverage after a redesign overcame metal-panel walls that had weakened the resort's Wi-Fi.

By Sofiah Nichole Salivio • 3 min read • This month