Insurance Australia Group (IAG) stories

Insurance Australia Group teams up with Adobe to use AI for personalised, seamless customer experiences across its retail insurance brands.

NiCE celebrates EMEA and APAC firms for AI-driven customer experience excellence at its 2025 International CX Excellence Awards, spotlighting innovation and impact.

Australia's National Missing Persons Hackathon brings 700 participants together for a five-hour quest, solving six cold cases with cutting-edge cybersecurity techniques.

New Relic has named Peter Marelas as Field CTO for APJ, leveraging his 25 years of tech expertise to enhance customer engagement and promote observability solutions.

Public cloud spending is set to reach $22.4 billion by 2026. PagerDuty and IAG offer key insights into enhancing IT operational resilience amid this cloud boom.

IAG debuts Cylo, a cyber underwriting agency supported by CGU, to enhance cyber resilience for small Australian businesses with revenues up to AUD $10 million.

Qrious upholds its ISO 27001 and 27701 certifications amidst increasing data privacy concerns in New Zealand's growing cloud computing industry.

Medallia appoints new Country Manager for Australia and New Zealand to meet rising customer experience demand in the region using cloud-based technology.

Insurance professional Natasha Plesnik appointed senior underwriter at Delta Insurance NZ, supporting all liability lines, boosting expansion programme.

The goal is not to scam them into giving back their wages, but to test them on their cyber security awareness.

IAG to create InsureTech hub in Singapore, connecting the insurer to the city-state's innovation network and start-up community.

Catchi goes silver with Oracle as it seeks to drive digital transformation using Oracle's Marketing Cloud automation offerings.

Insurance Australia Group's New Zealand unit, the country's biggest general insurer, more than doubled first-half profit and lifted gross written p.