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Managed Service Provider (MSP) stories

Executives warn AI adoption outpaces governance & ROI
Robotics

Executives warn AI adoption outpaces governance & ROI

Wider use of AI is raising fresh concerns over security, skills and ROI as businesses race ahead of governance and controls.

By Sofiah Nichole Salivio • 5 min read • 2 days ago
Airties acquires Aprecomm to expand in emerging markets
Software-as-a-Service

Airties acquires Aprecomm to expand in emerging markets

The combined software business will target faster-growing broadband operators in Asia-Pacific and South America, with closing due in 2026.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Why financial services now leads email deliverability
Phishing

Why financial services now leads email deliverability

Strict compliance has helped banks and insurers outperform retail on inbox placement, as cleaner data now drives better delivery rates.

By Bobby Joseph • 5 min read • Last week
Citrix adds MCP Gateway to NetScaler for AI traffic
Data Protection

Citrix adds MCP Gateway to NetScaler for AI traffic

Enterprises can now control both chatbot and agent traffic through one gateway as Citrix expands NetScaler for regulated AI deployments.

By Sean Mitchell • 4 min read • Last week
RecordPoint launches global partner programme for AI
Data Protection

RecordPoint launches global partner programme for AI

Demand for data governance is rising as regulated organisations spend more on AI, and RecordPoint is betting on partners to capture it.

By Sean Mitchell • 3 min read • Last week
HeadFirst Global names Simon Blockley as Europe boss
Digital Transformation

HeadFirst Global names Simon Blockley as Europe boss

The merged staffing group is tightening regional control as clients demand more blended workforce solutions and AI reshapes service delivery.

By Sofiah Nichole Salivio • 4 min read • Last week
CyrusOne promotes Paduch to Managing Director, Europe
Digital Transformation

CyrusOne promotes Paduch to Managing Director, Europe

Europe's data centre build-out is intensifying, with power access and regulation now central to CyrusOne's growth plans.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Managed Service Provider (MSP) stories

Uswitch awards 13 broadband providers excellence mark
Gaming

Uswitch awards 13 broadband providers excellence mark

More households can now access full fibre, as the scheme expands to spotlight lesser-known networks with stronger customer trust and service checks.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
One NZ wins TM Forum award for AI telecoms project
Digital Transformation

One NZ wins TM Forum award for AI telecoms project

New Zealand telecoms could gain a software-led revenue stream after One NZ's AI project was named among TM Forum's top Catalyst awards.

By Mark Tarre • 4 min read • Yesterday
Europe's communications market is fragmenting - and that's exactly the opportunity
Unified Communications

Europe's communications market is fragmenting - and that's exactly the opportunity

Uneven fibre rollouts and rising AI risks are pushing enterprises to seek partners that can stitch together local needs across Europe.

By Dave Macfarlane • 4 min read • 2 days ago
BoE to oversee AWS, Google Cloud, Microsoft & Oracle
Hyperscale

BoE to oversee AWS, Google Cloud, Microsoft & Oracle

Banks and insurers face tighter resilience checks as four cloud providers come under joint UK supervision for the first time.

By Karen Joy Bacudo • 4 min read • 2 days ago
MiCA goes beyond compliance. For payment firms, it is a strategic shift
Fintech

MiCA goes beyond compliance. For payment firms, it is a strategic shift

With the EU's transitional window closed, payment firms must now align digital asset and fiat operations or risk costly fragmentation across markets.

By Serhii Zakharov • 5 min read • 2 days ago
Lorum appoints Hartwig Gerhartinger as legal chief
Fintech

Lorum appoints Hartwig Gerhartinger as legal chief

The hire comes as the financial infrastructure group reports 15x growth and pursues a US trust bank charter to strengthen oversight.

By Sofiah Nichole Salivio • 3 min read • Last week
Rackspace & Palantir launch sovereign AI framework
Private Cloud

Rackspace & Palantir launch sovereign AI framework

Regulated industries may get a safer route to production AI as the tie-up offers tighter control over data, governance and deployment.

By Mark Tarre • 4 min read • Last week
DE-CIX & South Front extend Chicago access in Midwest
Gaming

DE-CIX & South Front extend Chicago access in Midwest

Smaller Upper Midwest internet providers can now reach Chicago content and gaming networks without building their own city PoP, cutting costs and latency.

By Mark Tarre • 4 min read • Last week
Lorum appoints Hartwig Gerhartinger as legal chief
Fintech

Lorum appoints Hartwig Gerhartinger as legal chief

The hire underscores Lorum's push to win clients that need stronger regulatory assurance as it seeks a US trust bank charter.

By Sofiah Nichole Salivio • 4 min read • Last week
PDQ adds endpoint management tools for Windows, Mac
IT Automation

PDQ adds endpoint management tools for Windows, Mac

IT teams can now manage Windows and Mac devices from one platform, with new tools aimed at closing patch gaps and speeding enrolment.

By Mark Tarre • 3 min read • Last week
CybaVerse expands CybaOps with SIEM & case management
Security Information and Event Management

CybaVerse expands CybaOps with SIEM & case management

Managed service providers can now offer broader cyber security services without building their own security operations from scratch.

By Sofiah Nichole Salivio • 4 min read • Last week