Merchants stories - Page 2
Cloudflare outage exposes risks of AI & payments reliance
Tue, 9th Dec 2025
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digital transformation
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fintech
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cx
Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.
Riskified urges fraud vigilance as holiday eCommerce surges
Wed, 19th Nov 2025
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martech
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commerce systems
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genai
Riskified urges shoppers and merchants to stay vigilant against rising AI-driven eCommerce fraud as holiday online sales may hit USD $311 billion in 2025.
Gr4vy partners with Mastercard to simplify global payment access
Thu, 23rd Oct 2025
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uc
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fintech
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payment technologies
Gr4vy teams up with Mastercard to offer merchants worldwide seamless access to advanced payment solutions via its no-code platform.
AI-driven shopping surges, raising new risks for merchants
Thu, 23rd Oct 2025
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risk & compliance
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ai
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e-commerce
A survey shows 73% of shoppers use AI tools, raising new fraud risks and liability concerns for merchants during the rise of agentic commerce.
Findi to acquire Sphere for Good, driving climate fintech in India
Wed, 22nd Oct 2025
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fintech
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payment technologies
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clean technologies
Findi Group will acquire Sphere for Good in an all-share deal to expand climate fintech solutions across India's vast market.
PayPal launches Fastlane to boost guest checkout in Australia
Thu, 11th Sep 2025
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cx
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martech
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commerce systems
PayPal has launched Fastlane in Australia, speeding up guest checkout to cut cart abandonment and boost conversion rates for local retailers.
LegitScript unveils automated KYB checks to boost onboarding
Thu, 28th Aug 2025
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fintech
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risk & compliance
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reputation management
LegitScript has launched automated Global Business Identity Check and U.S. TIN Verification to speed and improve merchant onboarding worldwide.
Ecommpay adds Visa Instalments to streamline high value payments
Wed, 25th Jun 2025
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cx
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martech
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bnpl
Ecommpay integrates Visa Instalments, letting merchants offer customers fixed payment options on high-value purchases via familiar Visa credit cards.
Trek enhances BOPIS with Gr4vy for seamless shopping
Fri, 28th Mar 2025
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crypto
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cx
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blockchain
Trek has teamed up with Gr4vy to enhance its Buy-Online-Pickup-In-Store service, improving payment processing and real-time inventory for customers.
Ecommpay shortlisted for four Retail Systems Awards 2023
Fri, 28th Mar 2025
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fintech
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api
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e-commerce
Ecommpay has been named a finalist in four categories at the Retail Systems Awards, recognising its innovations in payment solutions and fraud prevention.
Australian retailers face rise in crime & cybersecurity woes
Thu, 27th Mar 2025
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cybersecurity
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woolworths
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merchants
Retail crime is surging in Australia, with a 22% rise in return fraud. Experts urge government investment in technology to combat these threats.
Airwallex partners with Discover to expand payment options
Thu, 20th Mar 2025
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network infrastructure
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payment technologies
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customers
Airwallex has partnered with Discover Global Network to enhance payment options for merchants in key regions, boosting flexibility and reducing cart abandonment.
Searchspring reports 55% surge in 2024 Black Friday sales
Mon, 30th Dec 2024
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data analytics
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cx
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martech
Searchspring reports a staggering 11 billion search requests processed in November, with 1.75 million per minute on Black Friday, marking a 55% rise year-on-year.
Yuno introduces Mastercard's Click to Pay for clients
Fri, 29th Nov 2024
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cx
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martech
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payment technologies
Yuno now offers Mastercard's Click to Pay, a secure checkout solution aimed at reducing cart abandonment and enhancing the eCommerce experience.
United Cellars wins at Asia eCommerce Awards 2024 for innovative CX
Fri, 22nd Nov 2024
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uc
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digital transformation
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cx
United Cellars has been honoured at the Asia eCommerce Awards 2024 for leveraging technology to enhance customer experiences with SmartOSC's support.
Printful & Printify announce merger for sustainable growth
Fri, 8th Nov 2024
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e-commerce
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stakeholders
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merchants
Printful and Printify have merged to enhance eCommerce offerings, aiming to expand production-on-demand capabilities and reduce environmental impact.
J.P. Morgan partners with Quest to enhance Aussie payments
Fri, 18th Oct 2024
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fintech
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cx
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martech
J.P. Morgan has teamed up with Melbourne's Quest Payment Systems to enhance retail payments in Australia, promising streamlined transactions and improved customer experiences.
Sydney startup Pyng aims to eliminate surcharge fees
Tue, 24th Sep 2024
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payment technologies
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cloud services
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qr code
A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.
Ecommpay unveils new brand identity & inclusivity initiative
Wed, 11th Sep 2024
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uc
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clean technologies
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collaboration
Ecommpay unveiled a new brand identity and the 'Ecommpay for Good' inclusivity programme, focusing on accessibility, inclusivity, and sustainability.
Loop launches customisable order tracking to boost shopper engagement
Tue, 10th Sep 2024
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martech
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personalisation
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cdp
Loop has launched a customisable order tracking solution to enhance shopper engagement, aiming to transform post-purchase experiences for retailers.