Millennials stories
Shoppers turn against AI social content, survey finds
Last week
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
Australians fear identity theft as online fraud rises
Last week
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surveillance
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digital transformation
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cx
Australians wary of AI fraud checks as Experian data shows 56% have faced online scams or identity theft, with millennials hit hardest.
Visa says AI agents may soon negotiate business deals
Last week
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digital transformation
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fintech
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cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
Young Australians drive surge in wellness technology use
This month
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healthtech
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social media
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millennials
Young Australians lead rapid adoption of wellness tech, with red light therapy, blue light blockers and infrared saunas gaining ground.
Delivery options drive AI shopping decisions, Ingrid finds
This month
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cx
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martech
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supply chain
AI shoppers put delivery terms ahead of recommendations, as Ingrid survey finds clear fulfilment info can sway or sink purchases.
Australians split shopping across retailers to chase value
Last month
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cx
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martech
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ai
Households under cost pressure are spreading purchases across multiple outlets, while promotions, online research and store visits shape buying decisions.
Bon Charge™ launches recharge sale with AUD $500 off
Last month
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e-commerce
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healthtech
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millennials
Bon Charge™ cuts prices on wellness gadgets by up to AUD $500 as survey data highlights strong demand for red light therapy among younger Australians.
Visa launches subscription manager for recurring payments
Last month
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crypto
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fintech
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cx
Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.
Companies grow quieter as polarisation reshapes PR
Last month
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risk & compliance
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ai
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clean technologies
USC Annenberg survey finds companies are becoming more selective in public debate as polarisation boosts the clout of communication teams.
Venmo links with PayPal for global money transfers
Last month
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crypto
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fintech
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risk & compliance
Venmo now lets users send USD $ transfers directly to PayPal accounts in 90 markets, creating a global person-to-person payments link.
Generational divides shape how shoppers use green data
Last month
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.
Carsales launches ChatGPT app to power AI car searches
Last month
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digital transformation
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cx
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martech
Carsales launches a ChatGPT app to let Australians find car listings through conversational AI searches, boosting visibility for sellers.
Late payments push Australian small firms into debt
Last month
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fintech
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payment technologies
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productivity
Late payments are pushing more Australian small firms into debt, draining weeks on chasing invoices and fuelling rising financial stress.
Australians overconfident as risky password habits persist
Last month
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mfa
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phishing
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physical security
Australians feel confident spotting cyber threats, but most still reuse passwords, share logins and ignore breaches unless directly alerted.
Australian workers fear AI 'skills cliff' as training lags
Last month
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data analytics
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digital transformation
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hcm
Australian workers fear an AI “skills cliff” as new data shows training lags behind rapid adoption, fuelling insecurity and scepticism.
Confidence gap stalls visits to Australian museums
Last month
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cx
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martech
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partner programmes
Australians warm to museums and galleries, but cost fears and shaky confidence in value still stop many visits before tickets are booked.
AI in love lives: help for some, a deal-breaker for others
Last month
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genai
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data privacy
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ai
AI is entering couples' counselling, with one in five partners keen for its help and nearly one in six ready to walk away over its use.
AI 'Cat Decoder' drives DINE sales surge on Amazon
Last month
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hyperscale
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cx
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martech
AI-powered 'Cat Decoder' fuels 73% DINE sales jump on Amazon, drawing new shoppers and boosting offline cat food sales across Australia.
Carsales adds AI voice search to simplify car hunting
Fri, 27th Feb 2026
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digital transformation
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biometrics
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cx
Carsales has added AI Voice Search to its iOS app, letting Australians find cars by speaking natural phrases, with Android to follow soon.
Staff-led AI use reshapes Australian office workflows
Thu, 26th Feb 2026
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digital transformation
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financial systems
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casb
Australian staff are driving office AI use, saving hours weekly and quietly bypassing policies as employers race to catch up with demand.