CFOtech Australia - Technology news for CFOs & financial decision-makers

Online shopping stories

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Mastercard & Lobster.cash team up for AI agent payments

Today
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fintech
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risk & compliance
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open source
Mastercard and Lobster.cash to let OpenClaw users authorise AI agents to spend on existing cards, backed by Verifiable Intent.
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AI search threatens Australian retailers, warns Megantic

Yesterday
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digital transformation
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cx
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martech
Megantic and Shopify APAC say Australian eCommerce brands must adapt for AI-driven discovery or risk fading from shopper recommendations.
Mother s day gift ideas

Mother's Day gift ideas span home appliances & tech

2 days ago
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smart home
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hybrid & remote work
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fitness
Sunbeam, adidas and Canon have unveiled Mother's Day picks from an electric blanket to a camera, with prices from AUD $139 to AUD $1,399.
Sangeeta

Agentic commerce and the evolution of retail purchase behaviour

3 days ago
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digital transformation
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cx
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martech
Retail shifts as AI agents move from recommending products to completing purchases, forcing brands to make catalogues legible to machine buyers.
Chirag 5

How to find a gift that feels personal this Mother's Day

3 days ago
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martech
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personalisation
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cdp
Mother's Day shoppers are being urged to think beyond convenience and choose presents that reflect memories, personality and genuine appreciation.
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American Express launches AI commerce kit & protection

3 days ago
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fintech
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martech
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commerce systems
American Express adds AI agent safeguards and purchase protection as it opens a developer kit for software-led buying.
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Australian skincare founder hit by chargeback scams

4 days ago
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data protection
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martech
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physical security
Sydney skincare founder says chargeback scams have stripped tens of thousands from her AUD $500,000-a-year brand as fraud pressure builds.
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AI skincare searches surge as consumers seek guidance

Last week
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martech
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personalisation
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cdp
AI skincare searches jump 2,647% as Fresha says beauty buyers are turning to image analysis, smart devices and app-led routines for guidance.
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Shoppers turn against AI social content, survey finds

Last week
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
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Retail websites worst for accessibility, report finds

Last week
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cx
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martech
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risk & compliance
Shopping sites top accessibility failure list as WebAIM finds 71 errors per page and disabled users struggle to complete purchases.
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Superdry appoints Verde Digital to boost organic search

Last week
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digital transformation
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martech
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partner programmes
Superdry & Co turns to Verde Digital for SEO and AI search support as the rebranded retailer targets broader fashion discovery worldwide.
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Australians fear identity theft as online fraud rises

Last week
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surveillance
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digital transformation
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cx
Australians wary of AI fraud checks as Experian data shows 56% have faced online scams or identity theft, with millennials hit hardest.
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Megantic warns retailers on AI search risk in APAC

Last week
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cx
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martech
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commerce systems
Megantic and Shopify APAC warn Australian retailers to overhaul product data and site structure as AI shopping tools reshape discovery.
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Rithum appoints Mausam Bhatt as Chief Product Officer

Last week
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data analytics
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digital transformation
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martech
Rithum brings in former Realtor.com executive Mausam Bhatt to steer product strategy as it ramps up AI-led tools and automation across its platform.
Nexigen digital

How smarter hosting choices are influencing online retail performance

Last week
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data protection
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digital transformation
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cx
Smarter hosting choices are becoming a key edge for Australian online retailers, as speed, stability and scalability shape sales and customer trust.
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Visa says AI agents may soon negotiate business deals

Last week
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digital transformation
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fintech
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cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
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Click Frenzy & Power Retail enter liquidation

This month
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digital transformation
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e-commerce
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marketing
Receivers take control of Click Frenzy and Power Retail as both businesses keep trading while options are reviewed under liquidation.
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Australia Post buys Rendr to speed same-day delivery

This month
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digital transformation
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cx
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martech
Australia Post expands same-day delivery reach to nearly 90% of Australians after acquiring Rendr, adding evening and weekend windows.
Jll

AI shopping to boost Australia's retail centre leaders

Last month
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cx
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martech
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data privacy
AI shopping is set to deepen the divide between Australia's strongest retail centres and routine-focused malls, JLL says, as AUD $14 billion in deals draws investors.
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Australians split shopping across retailers to chase value

Last month
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cx
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martech
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ai
Households under cost pressure are spreading purchases across multiple outlets, while promotions, online research and store visits shape buying decisions.