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Online shopping Stories

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Online shopping stories

Zip finds Australians use AI to guide shopping choices
Fintech

Zip finds Australians use AI to guide shopping choices

Nearly half of Zip's Australian customers now use AI to compare and research purchases, but most still want to make the final call themselves.

By Mark Tarre • 4 min read • Last week

Global Stories

Online shopping stories

Fake shop scams more than double in first half of 2026
Phishing

Fake shop scams more than double in first half of 2026

Shoppers in the UK and Europe face a growing risk of cloned retail sites as Gen blocked 114.2 million fake e-shop attacks in six months.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
WhatsApp GhostPairing attack gives intruders access
Multi-factor authentication

WhatsApp GhostPairing attack gives intruders access

Attackers can stay inside WhatsApp accounts after a single fake device approval, exposing messages, calls and contacts without alerts.

By Sean Mitchell • 4 min read • Last week
UK eCommerce parcel volumes flat as electronics surge
eCommerce

UK eCommerce parcel volumes flat as electronics surge

Electronics and DIY orders helped offset falls in fashion and food, leaving UK eCommerce parcel growth almost unchanged in Q2.

By Karen Joy Bacudo • 3 min read • Last week
Akamai warns commerce is top target for AI bot attacks
Malware

Akamai warns commerce is top target for AI bot attacks

Nearly half of commerce traffic across Akamai's network came from AI bots by late 2025, raising fraud and DDoS risks for retailers.

By Sean Mitchell • 4 min read • Last week
Constructor tops three Gartner search & discovery use cases
Customer Experience

Constructor tops three Gartner search & discovery use cases

Retailers may get more personalised search tools after Constructor was ranked first in three Gartner use cases, ahead of Google and others.

By Sean Mitchell • 4 min read • This month
Agentic AI traffic surges as bots dominate the web
Data Protection

Agentic AI traffic surges as bots dominate the web

Businesses may need to rethink bot blocks, as Decodo says automated systems now make up 57.4% of web requests and shape product discovery.

By Sean Mitchell • 4 min read • This month
Amazon Ads names L'Oréal Paris sponsor of Prime Video's Elle
eCommerce

Amazon Ads names L'Oréal Paris sponsor of Prime Video's Elle

Streaming ads are being tied more closely to sales as Amazon links Prime Video's Elle to shoppable campaigns for L'Oréal Paris and Swisse.

By Sean Mitchell • 4 min read • This month
Spreetail marks 20 years after USD $9 billion in sales
Customer Experience

Spreetail marks 20 years after USD $9 billion in sales

It has built a global eCommerce operation by expanding beyond used computers into bulky goods, while navigating supply chain shocks and tariffs.

By Mark Tarre • 3 min read • This month

Stories from Other Regions

Online shopping stories

Diamond says in-house fulfilment can cost brands GBP £5m
Customer Experience

Diamond says in-house fulfilment can cost brands GBP £5m

Growing eCommerce brands could face GBP £5.3 million in five-year fulfilment bills if they run their own warehouse, Diamond says.

By Karen Joy Bacudo • 5 min read • Yesterday
New Zealand online scams surge as trust is exploited
Phishing

New Zealand online scams surge as trust is exploited

Online shoppers in New Zealand face a sharper risk of fraud as fake stores and remote access attacks exploit trusted digital services.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Businesses warned of traffic surge at England half-time
Fintech

Businesses warned of traffic surge at England half-time

England's semi-final could send shoppers online in a half-time rush, with slower sites risking lost sales and checkout failures.

By Sofiah Nichole Salivio • 3 min read • Last week
HSBC UK & Visa test AI shopping with live payments
Data Protection

HSBC UK & Visa test AI shopping with live payments

Customers could soon shop and pay through AI assistants, after HSBC UK and Visa completed a live end-to-end card transaction online.

By Karen Joy Bacudo • 4 min read • Last week
AI literacy & cyber safety vital for young workers
Data Protection

AI literacy & cyber safety vital for young workers

Employers are being urged to make AI literacy and cyber safety core training, as young workers face a tighter labour market and rising online threats.

By Mark Tarre • 5 min read • Last week
BNPL use among PayPlan customers rises 3,793% in UK
Fintech

BNPL use among PayPlan customers rises 3,793% in UK

Awareness of new rules remains low even as PayPlan customers increasingly use buy now, pay later to cover everyday household costs.

By Sofiah Nichole Salivio • 4 min read • Last week
UK shoppers back personalisation but resist AI data
Data Protection

UK shoppers back personalisation but resist AI data

A survey of 2,000 consumers shows UK retailers face a trust gap, with 43% unwilling to share browsing data or AI histories.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Hong Kong shoppers embrace AI, but not at checkout
Data Protection

Hong Kong shoppers embrace AI, but not at checkout

While discovery is already mainstream, 45% of Hong Kong shoppers still balk at letting AI complete purchases, the survey found.

By Karen Joy Bacudo • 4 min read • This month