Outsourcing stories
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Regulatory delays hinder UK tech & AI project delivery
Last week
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Regulatory delays are stalling UK tech and AI projects, with a third of IT providers hit on almost every job, new research reveals.
Rimini Street honoured for agentic AI & client success
Last week
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Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
UK CFOs put AI at heart of strategy & productivity push
Last week
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UK CFOs are ramping up AI investment and taking charge of digital strategy, betting on productivity gains if tools fit existing finance workflows.
Boroondara adopts Datacom Datascape for council revamp
Last week
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Boroondara selects Datacom Datascape to overhaul property, rates and permits systems, aiming for streamlined services and future AI automation.
Forrester warns on 2026 tech budgets amid AI shifts
Last week
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Forrester flags cooler optimism for 2026 tech budgets as leaders juggle AI-driven investment plans with rising geopolitical and cyber risks.
C-suite demands faster tech payback & AI-led growth
Last week
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Global C-suites demand faster tech payback, prioritising AI and automation as ERP upkeep drains IT time and talent constraints bite.
HCLTech to build AI-led IT for Magnum Ice Cream firm
Last week
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HCLTech will build AI-driven IT systems for Magnum Ice Cream as the dessert giant gears up to run independently from Unilever worldwide.
11:11 Systems buys Ntirety in VMware cloud partner push
Last week
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11:11 Systems snaps up Ntirety, bolstering its VMware-focused private cloud portfolio as Broadcom narrows its cloud partner ecosystem.
Vertex Group names Puneeta Rajwant to lead India push
Last week
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Vertex Group names Puneeta Rajwant to steer India expansion, InfraTech launch and drive its Vertex 2.0 agenda towards INR ₹1,000 crore.
UK firms ramp up FX hedging as sterling volatility bites
This month
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UK firms step up FX hedging as sterling’s sharp swings hit earnings, with more businesses extending hedge lengths and raising cover.
TGT Global names Thaddeus Susara to lead vendor push
This month
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TGT Global has promoted Thaddeus Susara to vice president of channel and strategic partnerships to spearhead a new vendor-focused push.
de Novo to create 50 Welsh tech jobs in five years
This month
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Welsh tech consultancy de Novo plans to create 50 digital roles in Newport over five years under its new ‘50 in 5’ hiring drive.
Rimini Street boosts SAP support for SP Electricity NW
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SP Electricity North West halves SAP support costs and fixes chronic login woes after switching maintenance and SSO services to Rimini Street.
Hightekers buys Serviap to boost Latin America reach
Last month
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Hightekers snaps up Serviap Global to cement its Latin America footprint, extending its direct Employer of Record reach to 40 countries.
Aviva expands TCS deal to run more UK life policies
Last month
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Aviva extends its tech pact with TCS, shifting another 1.1m UK life policies onto the BaNCS platform to streamline service and costs.
ANZ executives turn from ERP upgrades to agentic AI
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ANZ executives are shifting spend from costly ERP upgrades to agentic AI and automation as talent shortages and ROI pressure intensify.
Australian CIOs brace for labour, cloud ‘bill shock’ by 2026
Last month
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Australian CIOs face 2026 ‘bill shock’ as labour scrutiny intensifies and cloud-first strategies give way to cost-driven hybrid models.
Rimini Street, Tidewater expand global ERP & tax pact
Last month
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Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
Service-based IT & agentic AI to reshape 2026 spend
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Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
National AI plan to turbocharge Australia’s AI uptake
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Australia’s National AI plan is set to ignite a 2026 surge in AI adoption, data centre build-outs and subscription-led tech investment.