Outsourcing stories
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
KPMG & INSEAD launch AI governance principles for boards
3 days ago
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digital transformation
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risk & compliance
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ai
KPMG and INSEAD urge boards to tighten AI oversight as they warn that weak expertise could leave directors exposed to rising risk and scrutiny.
WatchGuard & HaloPSA integrate security tools for MSPs
3 days ago
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firewalls
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digital transformation
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network security
WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.
Snom reports growth in key markets & product range
4 days ago
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uc
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partner programmes
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supply chain
Snom sees renewed momentum in Iberia and Asia-Pacific as it broadens its product line-up, deepens partner ties and steadies trading elsewhere.
Oracle adds Lucinity AI investigation tools for banks
5 days ago
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digital transformation
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fintech
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it automation
Oracle expands its financial crime platform with Lucinity's AI investigation tools, aiming to cut compliance workloads for banks and regulated firms.
Kyndryl launches AI Digital Twin for the workplace
Last week
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data analytics
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hcm
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it automation
Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.
Arctic Wolf wins Gartner Customers' Choice for MDR
Last week
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cloud security
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cx
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martech
Arctic Wolf earns a strong 2026 Gartner Peer Insights showing for managed detection and response, backed by 241 reviews and a 99% recommendation rate.
KPMG says executives see managed services as key to AI
Last week
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digital transformation
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partner programmes
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risk & compliance
Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.
Creative ITC hires Lewis Pinner as Chief Revenue Officer
Last week
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storage
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hybrid cloud
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digital transformation
Creative ITC appoints veteran industry executive Lewis Pinner as Chief Revenue Officer to drive overseas expansion and deepen customer growth.
AI prompts clients to question expert fees, report finds
This month
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devops
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digital transformation
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partner programmes
One in three firms say clients now think AI can do expert work in-house, raising pricing pressure for agencies and consultancies.
efex buys Priority 1 IT to expand Queensland reach
Last month
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network infrastructure
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digital transformation
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partner programmes
efex extends Queensland reach with Priority 1 IT buy, adding Darling Downs healthcare clients and regional technical staff to its growing network.
FE fundinfo flags five shifts in asset manager compliance
Last month
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fintech
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risk & compliance
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ai
FE fundinfo says UK and EU disclosure reforms, AIFMD II and AI oversight will reshape compliance for asset managers in 2026.
Aquablue opens Morristown HQ after 40% workforce rise
Last month
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network infrastructure
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ai
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hybrid & remote work
Aquablue opens Morristown headquarters as Chief Executive Officer Chris Marino hails expansion after workforce growth of more than 40%.
Asia Pacific technology spend to rise 9.3% in 2026
Last month
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digital transformation
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hyperscale
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dc
Forrester says Asia Pacific tech spending will climb to USD $874 billion in 2026, but inflation, tariffs and geopolitical risks will blunt gains.
Rimini Street wins three Stevie Awards for support
Last month
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digital transformation
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cx
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martech
Rimini Street clinches triple Stevie Awards for AI-powered support and stellar service, as judges hail GBP £10B client savings impact.
Abacus adopts single brand after Medicus IT merger
Last month
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data protection
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fintech
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advanced persistent threat protection
Abacus unveils a single global brand after its merger with Medicus IT, uniting financial and healthcare cybersecurity under one banner.
Australian finance firms pay top rates for specialists
Last month
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devops
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data analytics
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digital transformation
Australian banks and insurers are shelling out up to AUD $2,200 a day for specialist contractors to drive critical digital transformation work.
Hostplus signs five-year IT services deal with Interactive
Last month
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digital transformation
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cx
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martech
Super fund Hostplus has inked a five-year IT managed services deal with Interactive, adding an Australian-based service desk and cloud support.
Gamma expands APAC cloud comms portfolio in four markets
Last month
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digital transformation
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hyperscale
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public cloud
Gamma launches its Global Communications Enablement cloud portfolio across Australia, New Zealand, Singapore and the Philippines.
InDebted launches Release for later-stage debt transfers
Last month
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fintech
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cx
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martech
InDebted has launched Release, a late-stage debt transfer product for clients in Australia, New Zealand and Canada, as an alternative to sales.
MSPs eye hybrid IT gains in cloud & security services
Last month
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firewalls
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data protection
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private cloud
MSPs chase predictable hybrid IT revenue as research shows cloud management and security services leading demand across global markets.