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Process automation Stories

Australian Stories

Process automation stories

Unleashed launches tools for small Australian manufacturers
Software-as-a-Service

Unleashed launches tools for small Australian manufacturers

Small manufacturers could gain a cheaper route to digitising sales, marketing and warehousing as Unleashed targets firms with up to 20 staff.

By Sean Mitchell • 4 min read • Yesterday
Xynon launches AI onboarding tool for advice firms
Data Protection

Xynon launches AI onboarding tool for advice firms

The tool aims to cut paperwork before advisers charge fees, as Australia's financial advice sector shrinks and compliance burdens mount.

By Mark Tarre • 4 min read • 3 days ago

Global Stories

Process automation stories

Activate IAM wins AI challenge with Teams assistant
Software-as-a-Service

Activate IAM wins AI challenge with Teams assistant

The win highlights growing demand for governed AI tools that speed up identity admin without weakening approvals, audit trails or compliance.

By Sean Mitchell • 4 min read • Yesterday
DXC deepens Anthropic tie-up for mission-critical AI
Digital Transformation

DXC deepens Anthropic tie-up for mission-critical AI

The deal will put Claude into banking, aviation and government systems, as DXC scales AI agents across regulated customer environments.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Hype growing - but SMEs still face barriers to AI adoption
Customer Relationship Management

Hype growing - but SMEs still face barriers to AI adoption

Small firms risk falling behind unless they adopt AI for practical gains, as SMEC AI says many are still confused by the technology.

By David Shilovsky • 5 min read • Yesterday
SEI appoints AI chiefs to speed up strategy & data
Digital Transformation

SEI appoints AI chiefs to speed up strategy & data

Pressure is mounting on financial firms to turn AI pilots into measurable results as SEI adds new leadership to its data overhaul.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
ConnectWise launches AI-native platform for Predictive IT
Digital Transformation

ConnectWise launches AI-native platform for Predictive IT

MSPs could trim ticket loads and lift margins as the new platform ties AI automation to service workflows and security operations.

By Sean Mitchell • 5 min read • Yesterday
Ivalua launches IVA Studio for procurement AI automation
Software-as-a-Service

Ivalua launches IVA Studio for procurement AI automation

Procurement teams will be able to handle sourcing, invoicing and supplier risk in one interface, as Ivalua adds AI agent IVA Studio.

By Sean Mitchell • 4 min read • Yesterday
Genesys Cloud ARR hits USD $2.8 billion as AI demand rises
Software-as-a-Service

Genesys Cloud ARR hits USD $2.8 billion as AI demand rises

Rising enterprise spending on AI helped push Genesys Cloud annual recurring revenue to USD $2.8 billion, with international sales nearing 45%.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Spectrum wins ISO 27001 in seven months with Spotica
Data Protection

Spectrum wins ISO 27001 in seven months with Spotica

The certification could help Spectrum win government and enterprise contracts, after it cut the usual ISO 27001 timetable and costs sharply.

By Sofiah Nichole Salivio • 3 min read • 3 days ago
Most German firms pilot AI, but few use it in core
Data Analytics

Most German firms pilot AI, but few use it in core

Legacy systems and skills shortages are slowing AI rollouts at large German companies, with only 19% putting it into core processes.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago
Conga study finds AI adoption outpaces CLM governance
Software-as-a-Service

Conga study finds AI adoption outpaces CLM governance

Most firms lack formal AI policies for contract management, leaving legal and compliance teams exposed as adoption races ahead.

By Sofiah Nichole Salivio • 3 min read • 3 days ago
Kyndryl launches AI orchestration for enterprise workflows
Hybrid Cloud

Kyndryl launches AI orchestration for enterprise workflows

Many firms are still stuck in AI pilot purgatory, and Kyndryl's new orchestration tool aims to move projects into day-to-day operations.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Syspro named Leader in Nucleus SMB ERP value matrix
Digital Transformation

Syspro named Leader in Nucleus SMB ERP value matrix

The upgrade reflects demand for ERP systems that cut manual work and help mid-sized manufacturers and distributors manage tighter operations.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Boomi adds Snowflake Cortex support to Agentstudio
Digital Transformation

Boomi adds Snowflake Cortex support to Agentstudio

Businesses can now govern multiple AI agents in one place as Boomi extends Agentstudio to Snowflake Cortex Agents for joint customers.

By Sean Mitchell • 4 min read • 3 days ago

Stories from Other Regions

Process automation stories

Lunr Capital boosts loans ninefold with LoanPro software
Software-as-a-Service

Lunr Capital boosts loans ninefold with LoanPro software

Spreadsheet-based lending had become a bottleneck for Lunr as volumes rose, but new software cut errors to near zero and trimmed manual work.

By Karen Joy Bacudo • 4 min read • Yesterday
Finance leaders urge AI workflow redesign over job cuts
Digital Transformation

Finance leaders urge AI workflow redesign over job cuts

Only 8% of senior finance leaders feel ready to adopt AI, despite widespread belief it can lift productivity if workflows are redesigned.

By Karen Joy Bacudo • 5 min read • 3 days ago